BRIEF

High-Level Experts, Leaders, and Practitioners (H.E.L.P.) Roadshow

June 15, 2015


Through showcasing success stories and exploring the benefits of ICT, the HELP network has provided knowledge, experience-sharing opportunities and resources to decision-makers around the world.


A High-Level Experts, Leaders, and Practitioners (HELP) program supports government leaders in identifying and catalyzing high-impact projects to support smarter development, economic growth, and poverty reduction. It targets countries with a strong interest in leveraging ICT-enabled approaches such as open government data, cloud computing, mobile apps, microwork, and open innovation.

The HELP group, comprised of influential leaders and government CIOs, was established in 2010 to advise the government of Moldova on e-transformation policies. Following the success of the Moldova Governance e-Transformation Project, the World Bank initiated a program to leverage HELP for e-Transformation in other countries.

The HELP group of experts, the so-called Leaders Network, supports developing countries by leveraging best practices from countries with successful e-Transformation initiatives.  This is done through tele-consultations and in-country workshops.

ICT Solutions Day was a day-long session where client countries and internal and external experts came together to get hands-on experience in developing Smart Solutions using information and communications technologies (ICT) to tackle development challenges. 

This event was centered around leveraging the best global thinking to explore the power of collective intelligence and the latest technology enablers to co-create smart solutions across the sectors.

Selected countries presented their challenges and the audience, together with experts, engaged in design thinking – a client-driven, open, collaborative process of building up meaningful ICT-enabled solutions that will address the challenges in a new way.

ICT Solutions Day was a day-long session where client countries and internal and external experts came together to get hands-on experience in developing Smart Solutions using information and communications technologies (ICT) to tackle development challenges. 

This event was centered around leveraging the best global thinking to explore the power of collective intelligence and the latest technology enablers to co-create smart solutions across the sectors.

Selected countries presented their challenges and the audience, together with experts, engaged in design thinking – a client-driven, open, collaborative process of building up meaningful ICT-enabled solutions that will address the challenges in a new way.



Events held include:

Oct. 2, 2015 | Estonia ICT Day

Nov. 14, 2013 | Russia ICT Day

Jun. 17, 2013 | Smart Rwanda Days
The World Bank ICT Unit and the Rwandan Ministry of Youth and Information and Communication Technology co-organized the Smart Rwanda Days in Kigali, Rwanda on June 17-18, 2013. The event aimed to follow-up on and deepen the ICT Solutions Day dialogue, creating concrete proposals and outlining an action plan for their implementation.

May 2, 2013 | Smart Mongolia Days
On May 2nd and 3rd, the Cabinet Secretariat and Information Technology, Post and Telecommunications Authority of Mongolia, jointly with World Bank and the HELP grant support program, organized a SMART Government Days event at the Parliament House in Ulaanbaatar, Mongolia.

Feb. 28, 2013 | ICT Solutions Day
ICT Solutions Day was a day-long session to get hands-on experience in developing Smart Solutions using information and communications technologies (ICT) to tackle development challenges. The World Bank convened this Smart Solutions ministerial-level HELP event during ICT days 2013 with the participation of delegations from Ghana, Kazakhstan, Nicaragua, Philippines, and Rwanda.

ICT day 2013 centered around leveraging the best global thinking to explore the power of collective intelligence and the latest technology enablers to co-create smart solutions across the sectors. It also included two ICT Learning Days on Feb. 27 and Mar. 1.