Data Privacy at the World Bank

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The World Bank Group’s (WBG) use of personal data is governed by the WBG Policy on Personal Data Privacy (the “WBG Privacy Policy”). The principles included in the WBG Privacy Policy represent the WBG’s commitment to responsible collection, use, and sharing of personal data.

The World Bank Data Privacy Office provides independent, objective, and risk-based oversight of personal data processing at the World Bank in accordance with the WBG Privacy Policy. Our mission is to embed privacy by design into the fabric of the World Bank.

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For more information on our policies.

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Review the WBG Privacy Policy

World Bank Website Privacy Notice

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World Bank Request & Review Mechanism

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Protecting privacy is important to the World Bank. Any individual may request information about their personal data that the World Bank processes or seek redress if they believe their personal data was processed incorrectly by the World Bank.
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External Privacy Review Panel

The World Bank's External Privacy Review Panel (EPRP) is an independent three-member body that serves as a second-tier reviewer for complaints from individuals who suspect a violation of the World Bank Group Privacy Policy regarding their personal data. It considers cases de novo following an initial review by the World Bank's Chief Data Privacy Officer, conducting written proceedings and oral proceedings when necessary, and meets twice a year for up to one week to deliberate and issue determinations.

Established under the World Bank Directive on Personal Data Privacy Request and Review Mechanisms, the EPRP is chaired by a privacy and data protection expert and includes two additional members familiar with the World Bank. Members are appointed by the World Bank Group President for a three-year term, renewable once.

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Ryan Calo, Chair
Ryan Calo
Ryan Calo (US) serves as Chair of the EPRP. A professor of law and computer science at the University of Washington since 2012, he is an internationally recognized privacy law scholar who previously directed privacy research at Stanford and practiced as a privacy attorney in Washington, DC. He advises organizations such as the Future of Privacy Forum and has testified before multiple legislatures on privacy and emerging technologies.
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Dr. Nathalie Moreno
Dr. Nathalie Moreno
Dr. Nathalie Moreno (Franco-British) serves as a Member of the EPRP. A dual-qualified lawyer in the UK and France, she is currently a data protection, cybersecurity, and AI partner at Kennedys in London. Her career spans international law firms in Washington, DC, Paris, and London, and she has served as a legal consultant at both the European Commission and the World Bank.
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Ximena Puente de la Mora
Ximena Puente de la Mora
Ximena Puente de la Mora (Mexican) serves as a Member of the EPRP. An expert in privacy, transparency, AI, and human rights, she was the first President Commissioner of Mexico's National Institute of Transparency, Access to Information and Personal Data Protection, and has led the Ibero-American Data Protection Network and Mexico's National Transparency System. She brings over 20 years of expertise in data protection and is connected to the World Bank through the Global Partnership for Social Accountability.
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Contact the World Bank Data Privacy Office

If you have questions about how we handle your personal data or wish to exercise your privacy rights, please reach out to us. Our Data Privacy Office is available to provide guidance and address your concerns.

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For general and specific inquiries

Contact Us

World Bank Data Privacy Office

1818 H Street, N.W.
Washington, D.C. 
20433, U.S.A.

privacyquestions@worldbank.org

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External Privacy Review Panel

privacyreviewpanel@worldbank.org

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