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Margaret J. Miller

Global Lead for Responsible Financial Access

Harish Natarajan

Senior Payment Systems Specialist

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CGAP

The Consultative Group to Assist the Poor (CGAP) is a global partnership of 34 leading organizations that seek to advance financial inclusion.

Responsible Finance: Financial Capability & Consumer Protection

The Financial Inclusion and Consumer Protection Service Line provides country diagnostic reviews, household surveys, and technical assistance to strengthen legal and institutional frameworks.

G20 Financial Inclusion Indicators

These indicators cover access to financial services, usage of financial services, and the quality of the service delivery (including financial literacy).

Global Partnership for Financial Inclusion

The Global Partnership for Financial Inclusion (GPFI) brings together interested stakeholders working on financial inclusion to implement the G20 Financial Inclusion Action Plan.

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Media Contacts

Washington, D.C.
Dina Elnaggar
delnaggar@worldbank.org