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GovTech: Putting People First

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The GovTech Global Partnership

To support countries in adopting sound practices and solutions in GovTech, and to ensure a broad global partnership for effective exchange and transfer of knowledge and good practice, the GovTech Global Partnership (GTGP) was established by the World Bank's Governance Global Practice in December 2019. The GTGP is a multi-stakeholder initiative that includes advanced and aspiring GovTech countries, development partners, private sector, academia, civil society and others involved in the GovTech domain.


The Partnership's primary financial and in-kind partners include:

  • Ministry of Finance, Austria
  • State Secretariat for Economic Affairs (SECO), Switzerland 
  • Ministry of Economy and Finance (MOEF), Republic of Korea
  • Ministry of Economic Development, Russian Federation 
  • Ministry of Interior and Safety (MOIS), Republic of Korea 
  • Ministry of Finance (MOF), Japan
  • Federal Ministry for Economic Cooperation and Development (BMZ), Germany 


And a number of institutions are supporting GTGP knowledge-sharing activities. Several of these knowledge partners include: Astana Civil Service Hub, the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), Lisbon Council, Digital Economist, African Development Bank (ADB), the German Ministry of Economic Cooperation and Development (BMZ), the Austrian Federal Computing Centre (BRZ), the Austrian Federal Ministry of Digital and Economic Affairs, the Federal Risk and Authorization Managment Program (FedRAMP), the Global Initiative for Inclusive ICTs (G3ICT), the UK's Government Digital Service (GDS), the German Agency for International Cooperation (GIZ), Korea Public Finance Information Service (KPFIS), University of British Columbia (UBC), the World Bank Group's ITS Technology and Innovation Lab, and several governments across the regions (Angola, Armenia, Australia, Brazil, Gambia, Indonesia, Liberia, Malawi, Morocco, Mozambique, Phillippines, Portugal, Rwanda, Singapore, Somalia, Tunisia, UK, and Nigeria-Kano State Government).

GTGP Areas of Work

The GovTech Global Partnership supports beneficiary countries through a range of activities and works in three components:

  1. Analytical and Thought Leadership. The partnership is advancing the development of new knowledge, policy guidance and good practice examples. In the first year the following reports were produced: Artificial Intelligence in the Public Sector; The GovTech Procurement Practice Note and Finding Fraud: GovTech and Fraud Detection in the Public Administration. New reports include: The GovTech Handbook on Universal Accessibility and TechSavvy:  How to Build GovTech Skills in the Public Sector.
  2. Global Public Goods and Convening. This work program includes a range of capacity building and knowledge exchanges such as the development of the GovTech Maturity Index to measure the state of GovTech building blocks in client countries, the development of handbooks and toolkits, making available self-paced online learning courses provided on the OLC platform, and organizing regular knowledge sharing events to discuss good practice.  
  3. Country and Regional Engagement. The Partnership supports client countries with technical advisory work such as assessments, roadmaps and strategies, GovTech readiness through strengthening capacity and skills as well as developing, piloting and implementing GovTech solutions.



GovTech: A Global Partnership

GovTech is a whole-of-government approach to digitalization that promotes simple, transparent and efficient government. GovTech supports digital transformation to deliver simple, transparent and universally accessible services, promote civic participation, accountability and trust, and modernize core government operations.



GovTech: A Global Partnership

Today, millions of people around the world continue to suffer in poverty. Global inequality has created an uneven playing field where countries struggle to reach their potential. If all governments used technology better, we could end this disparity. Better governments mean progress toward a world free of poverty and a step closer to shared prosperity. GovTech brings governments and technology together to transform public services to improve the lives of citizens around the world. Jon us and put people first with GovTech.


GovTech Global Partnership
Reinhard Haslinger, Program Manager