Governments are increasingly adopting digital technologies to improve public services, strengthen governance, and engage with citizens. How can we measure progress and identify where support is most needed?
The GovTech Maturity Index (GTMI) provides a comprehensive overview of digital transformation in the public sector across 198 economies. It measures the maturity of four critical GovTech focus areas through 48 indicators covering: (i) core government systems and shared digital infrastructure, (ii) online public service delivery, (iii) digital citizen engagement, and (iv) GovTech enablers including other important dimensions such as strategy, institutions, laws and regulations, digital skills, and innovation policies and programs.
To do this, the GTMI updates draw on two data sources: self-reported survey responses from participating economies and remotely collected data for non-participating economies.
The GTMI is not intended to create a ranking or assess a country’s readiness for its performance in GovTech. Instead, the GTMI complements existing tools and diagnostics by identifying critical information for identifying areas for improvement.
GTMI 2025 Update
The 2025 GTMI update offers new data and insights on how governments around the world are modernizing public administration. This update features record participation, with more than 1,000 officials from 158 economies (80%) contributing through a global online survey. For the remaining 39 countries, the GTMI updates were captured from the relevant publicly accessible government websites.
The third edition of the GTMI includes new sub-indicators to measure the utilization and performance of existing platforms, as well as key indicators capturing information on the ethical use of Artificial Intelligence, Green Technology policies, and the use of Digital Identity in public service.
The 2025 GTMI shows that progress on GovTech since 2022 has been positive but uneven. The global average of the GTMI has risen from 0.552 in 2022 to 0.589 (out of a maximum of 1), marked by a growing gap between the average scores among economies in Group A and those in Group D.
Read more about the 2025 GTMI results.
