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GovTech

PUTTING PEOPLE FIRST

GovTech is a whole-of-government approach to public sector modernization and promotes simple, efficient and transparent government with the citizen at the center of reforms.

The GovTech approach represents the current frontier of government digital transformation. It is distinct from previous phases as it emphasizes three aspects of public sector modernization:

(a)    citizen-centric public services that are universally accessible;

(b)   a whole-of-government approach to digital government transformation; and

(c)    simple, efficient and transparent government systems.

To support the GovTech agenda, the World Bank established the GovTech Global Partnership (GTGP), a multi-stakeholder initiative. See more here

 

Explore and learn on this website about:

-    The Govtech Global Partnership

-    Featured news stories, blogs & events

-    Knowledge & Learning opportunities

-    How the World Bank is financing and implementing GovTech projects

-    Featured latest publications

What's New in GovTech

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Report

GovTech Launch Report and Short-Term Action Plan

This report highlights ten key lessons from twenty-five years of implementing GovTech and digital government projects.
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Video

Machines and the Future of Public Service: AI for Public Sector Performance and Service Delivery

Watch the replay of our BBL, Machines and the Future of Public Service: AI for Public Sector Performance and Service Delivery.
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Blog

Investing in financial management information systems for better public financial management outcomes

The World Bank is supporting countries in modernizing their public financial management (PFM) and implementing financial management information systems (FMIS).
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Blog

Upgrading procurement with a digital solution when Pakistan needed it the most

The World Bank’s Islamabad Procurement Team piloted a ‘Software as a Service’ (SaaS) based e-Procurement platform to address procurement needs during COVID-19.
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Multimedia

VIDEO

Highlights

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Blog

Five key takeaways from Austria’s mobile government (mGov) experience

Learn about Austria’s transition from e-Government (eGov) to mobile government (mGov), and how this transition can help improve efficiency and effectiveness of government services.
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Blog

Social engineering as a corruption risk

A recently launched GovTech report highlights ten key lessons from twenty-five years of implementing GovTech and digital government projects to prevent social engineering ploys.
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Blog

How to make progress in the fight against corruption

The World Bank published a global flagship report that can help guide governments and anti-corruption champions in their efforts to curb corruption which includes GovTech case studies.
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Report

Finding Fraud : GovTech and Fraud Detection in Public Administration

This paper examines the most promising current and new technologies that can be applied to detect and prevent fraud and corruption in public administration.
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Stay Connected

Where to get more information

Public Administration and Institutional Reform Unit
Tracey Lane, Practice Manager
Email
GovTech Global Solutions Group
Cem Dener, Global Lead
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Kimberly Johns, Global Lead
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GovTech Global Partnership
Reinhard Haslinger, Program Manager
Email
Love Ghunney, Governance and Public Sector Specialist
Email
General Inquiries
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