What are the Key Findings of 2020 GTMI?
The 2020 GTMI results revealed the growing interest in GovTech initiatives around the world. Government entities leading the GovTech agenda exist in 80 economies out of 198 reviewed, & mature digital government & good practices are highly visible in 43 economies.
The key findings of the study can be summarized as follows:
- Focus on GovTech: Despite increasing investments in ICT infrastructure and the availability of Digital Government (DG)/GovTech institutions and strategy/policy documents, the maturity of GovTech foundations is lower than expected in most countries.
- Visibility of results: Investments in GovTech initiatives and results achieved as well as challenges are not documented and reported transparently by most governments.