Principle 5 calls for providing access to infrastructure services in an inclusive manner to all groups, including women, indigenous peoples, racial and ethnic minorities, LGBTQ people, and other disadvantaged groups. For example, all workers should have equal opportunity to access jobs created by infrastructure investments, develop skills, be able to work in safe and healthy conditions, be compensated and treated fairly, with dignity and without discrimination.
CASE STUDIES
LAO PDR: SUPPORTING THE DEVELOPMENT OF AN EFFICIENT POWER SECTOR
The Lao PDR Power Grid Improvement project is enabling a state-owned electric utility to distribute power more reliably and efficiently. It boosts inclusiveness, a key element of QII.5, by providing a more reliable supply of electricity to residents in the Xaythany district of Vientiane—especially the poor. Read the case
MEXICO: REDUCING VIOLENCE AGAINST WOMEN THROUGH INTERVENTIONS IN PUBLIC TRANSPORT
Public transport is often the only way for girls and women to get to work, school, and healthcare services in developing countries. Safety can be a major concern, a social issue considered under QII.5. Experience suggests the most effective way to tackle violence against women and girls in public transport is through a holistic approach using technology, effective response protocols, and awareness-raising. The World Bank, in line with sustainable development goal 5 on gender equality and G20 QII principles, is looking to enhance and implement these solutions across its transport projects in Latin American cities with this 2016 pilot strategy in Mexico City leading the way. Read the case
SENEGAL: A NEW TRANSPORT SYSTEM TO IMPROVE URBAN MOBILITY AND CREATE ECONOMIC OPPORTUNITIES
A Bus Rapid Transit (BRT) pilot project will substantially improve travel conditions in the Greater Dakar Area by providing quick, safe, reliable, and less-polluting public transport services to over 320,000 people. Inclusivity is an essential element of the project—a hallmark of QII.5. Stakeholders and beneficiaries, particularly women, were consulted and involved in decision-making to identify social risk and propose mitigation measures. The project aims to reflect gender empowerment and equal opportunities in a system that historically has been managed by men. Read the case
QII PARTNERSHIPS ACTIVITIES
YEMEN: MAKING URBAN CENTERS CLIMATE RESILIENT
The World Bank is helping Yemen restore critical urban infrastructure and services resilient to climate challenges through the Yemen Integrated Urban Services Emergency Project (YIUSEP), now in its second phase. With a grant from the Quality Infrastructure Investment (QII) Partnership, the project conducted climate risk assessments in 16 cities and built local capacity in disaster risk management, urban resilience, and quality infrastructure design. These activities are laying the foundation for climate adaptation in Yemeni cities. Read the brief
REPORTS
Green, Resilient, and Inclusive Development
This strategy report charts out the World Bank's Green, Resilient, and Inclusive Development (GRID) approach, which aligns with the QII Principles addressing environmental considerations, resilience, and inclusivity. Download the report