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GovTech: Putting People First

Publications

Core Government Systems


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GovTech Procurement Practice Note

The objective of the GovTech Procurement Practice Note is to explore how to better procure GovTech solutions. The note provides recommendations to World Bank teams and client countries on how to assess and prepare for the application of GovTech systems. GovTech is defined as the use of technology to support government operations, service delivery and transparency. It is a mechanism for whole of government public sector modernization that places the citizen at the center of the reform (World Bank 2020). As an example, e-Government Procurement (eGP), which is discussed in detail in this paper is a specific technology sub-category of GovTech that is applied to manage and automate public procurement processes.

Full Report     Summary Note

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Finding Fraud: GovTech and Fraud Detection in Public Administration

This paper examines the most promising current and new technologies that can be applied to detect and prevent fraud and corruption in public administration, with a focus on procurement, integrated financial management information systems (IFMIS) and human resource (HR) systems. The paper is intended to be a practical guide for practitioners, policy makers and government officials. The paper also addresses the important related analog (non-technical) legal, policy and political requirements for the success of digital anti-fraud measures.

Full Report    Summary Note

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Ensuring Better PFM Outcomes with FMIS Investments

This Guidance Note draws on the accumulated literature, case studies, studies from the World Banks’s Independent Evaluation Group, Implementation Completion and Results Reports, the World Bank’s experience, and emerging trends in technology to provide operational guidance to teams who are engaged in implementing, enhancing, or maintaining FMIS. A peer reviewer panel of leading experts from the World Bank, International Monetary Fund, and the private sector — representing both Big Tech and startups — also provided critical reviews and insights that enormously enriched this work.

Full Report    Summary Note

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Disruptive Technologies in Public Procurement

This study presents the conclusions drawn from research on a selection of technologies identified as “disruptive” that could potentially be useful to public procurement. The report includes several case studies of experience gained from the deployment of these technologies around the world, complemented by desk research, allowing for an assessment of the technologies’ maturity level and their capacity to create value in the public procurement process.

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Agile Treasury Operations during COVID-19

This note provides suggestions and guidance in three action areas: ensuring business continuity for treasury operations, operational emergency arrangements, and management of the post-pandemic environment through recovery, reconstruction, and resilience. The paper reviews agile treasury operations and how critical and essential this is in the support of responses to the spread and treatment of COVID-19.

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Treasury Single Account Rapid Assessment Toolkit

This rapid assessment toolkit is designed to assist the government officials in clarifying the current status of TSA operations, and identifying possible improvements in practices/processes, regulations, information security, and payment systems. The key purpose of this exercise is to ensure that Public Financial Management (PFM) reforms supported by ongoing FMIS activities are sufficiently focused on the design of basic TSA processes that improve cash management. 

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Financial Management Information Systems

This study presents the World Bank’s experience with financial management information systems which include substantial ICT components, in order to share the achievements and challenges observed, and provide guidance for improving the performance of future projects. A second publication examines whether or not government's report on where the money goes: Financial Management Information Systems and Open Budget.