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The World Bank
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Washington, DC 20433

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Emergency Travel

The emergency travel benefit applies to staff holding regular, open, term, local regular, executive director's advisor, or executive director—under the Board of Governors' Resolution #324—appointments. These are some of the key guidelines for emergency travel:

  1. Travel must commence within 30 days of the date of death of an immediate family member. Immediate family members include the staff member’s spouse or domestic partner, children, and parents.
  2. Frequent flyer/award tickets are not reimbursed, but associated fees, such as a processing fee or taxes, are reimbursable.
  3. If a ticket was issued for home country travel and is converted to emergency travel, the home country travel allowance and grant must be refunded by the staff member to the World Bank Group. The entire home country travel benefit for the traveler is reinstated. A new request for the ticket option may then be submitted.
  4. Tickets are for economy class travel and must be certified within 90 calendar days of being authorized.


An emergency travel request is to be initiated in Travel Web only by HR Operations. This helps ensure correct budgeting and approval. Write to HR to create the emergency travel request or contact (202) 473-2222. To raise a request during non-business hours, contact (202) 458-8888.

For more information, refer to Staff Rule 06.15.


In case of conflict between this guidance and the applicable staff rule, the staff rule prevails.