Community Connections Program

Our mission at the World Bank Group is to end extreme poverty and boost shared prosperity around the world. Through the Community Connections program, we live these twin goals in our own communities via corporate philanthropy, volunteerism, in-kind donations, and an internship program for students from local public high schools. Together, these programs leverage a motivated, highly educated and international workforce for the betterment of communities around the world, particularly in the Washington, D.C. metropolitan region, where we are based. Our programs have been recognized by the Washington Business Journal and Charities@Work Conference. Learn more about what we do in the Workplace Giving, Strategic Grants, and Volunteerism tabs.

Corporate Philanthropy Strategy

Our giving is informed by our mission, the values of our staff, and the needs of the organizations we support. Our goal is to maintain diverse funding streams that complement one another. In our fiscal year 2018, we gave over $9 million through these channels. We primarily fund our community through:

1) General operations support: Approximately 80% of our giving each year is provided through our workplace giving program, the Community Connections Campaign (CCC), which collects staff donations and is matched by the World Bank Group. In keeping with the needs of nonprofits and philanthropy best practices, those gifts support general operations of organizations. More information about the CCC can be found in the Workplace Giving tab.

2) Contributions to capital projects: During the CCC, staff can also donate to our General Fund, which finances one-time capital projects in the Washington, D.C. metropolitan region. In 2018, we approved grants to La Cocina VA, House of Ruth and Bright Beginnings to support building renovation and expansion to help these organizations better meet their clients’ needs and increase capacity.

The General Fund also provides grants to nonprofits where large numbers of staff volunteer.

3) Measurement & Data Grants: To meet nonprofit demand for building capacity around performance measurement and evaluation, we partnered with the Urban Institute to create Measure4Change to provide grants, technical assistance, knowledge briefs, and a community of practice for nonprofit performance measurement professionals in the D.C. region. In addition, we have also launched a pilot series of briefs with the World Bank Education Global Practice and the Rotary Club of Capitol Hill on innovations in education in the D.C. region. Most of the projects included in the briefs were supported by Community Connections Funding. Learn more about these programs in the Evaluation Grants tab.  

4) Funding Collaboratives: Our work has been enhanced by collaborating with other funders.  These partnerships allow us to benefit from others’ expertise, share our own, and work in partnership to greater effect.  We are currently part of the Washington AIDS Partnership and the Washington Area Women’s Foundation Early Care and Education Funders Collaborative.

5) Disaster relief drives: During large international disasters, our staff often want to be part of the global humanitarian response. We help them create vehicles to make contributions to NGOs on the ground in the affected areas. These gifts may also be matched by the World Bank Group.


For over 15 years, the Community Connections Campaign (CCC) has allowed our staff and retirees to donate to their favorite nonprofit organizations and have their gifts matched by the World Bank Group. Together, we have generated over $50 million to organizations fighting poverty and boosting shared prosperity in the Washington, D.C. metropolitan region and, increasingly, around the world. The CCC is the largest and most visible way that we support our communities, and it continues to grow.

The FY19 Campaign closed on December 20, 2018 and set new records. During the Campaign, our staff and retirees in HQ and country offices pledged a record $4.3 million. Along with the World Bank Group 100% matching donation, we will be donating approximately $8.6 million through the CCC. Eighty-two percent of headquarters staff donated to the campaign. In our country offices, staff in 28 countries set their own records raising funds for participating NGOs in their own communities. 

The CCC runs each year in November and December and is promoted by a grassroots network of staff volunteers. Staff and retirees can pledge to over 300 organizations, all nominated and supported by their colleagues. Their gifts are collected through the next calendar year and distributed quarterly to support the organizations’ general operations. Staff may also donate to the General Fund, which finances capital campaigns meeting pressing needs in the Washington metropolitan region and organizations where many staff volunteer. In recent years, the General Fund has supported capital projects at DC Central Kitchen, Art Enables, N Street Village, Bread for the CityMartha's TableA Wider CircleJubilee HousingSo Others Might EatLatin American Youth CenterMary’s CenterCommunity of HopeFood & FriendsLa Cocina VA, House of Ruth and Bright Beginnings.

The CCC is the starting point for nonprofits interested in engaging with the Bank’s corporate philanthropy program. For information about how your organization can join the CCC, please see "Joining the CCC" below.

Joining the CCC

To join the Community Connections Campaign, an organization must:

  • Be nominated by a group of at least 10 World Bank Group staff and/or retirees. The nomination process is open once a year, typically in the spring.
  • Complete an application and undergo a due diligence review to ensure that it meets the criteria for acceptance onto the Campaign list. (See list of criteria below.)
  • Be approved by the Board of Directors of the World Bank Community Connections Fund (WBCCF).
  • WBCCF Board Members are not permitted to nominate and/or promote new and/or existing organizations on the Campaign list.

Organization Criteria for "FY20" Campaign

The below organizational criteria have been approved by the WBCCF Board of Directors for the FY20 Community Connections Campaign. Any organizations already on the CCC list prior to this Campaign that might not meet all of these criteria have been “grandfathered” and will remain on the list for the FY20 Campaign.

Organization Nomination and Selection Process

  • An organization must be nominated by a group of at least 10 World Bank Group staff and/or retirees. The nomination process is open once a year, typically in the spring.
  • Once fully nominated, an organization must complete an application process and undergo a due diligence review to ensure that it meets the criteria for acceptance onto the Campaign list. 
  • After the due diligence review, the nomination will be brought to the WBGCCF Board of Directors for approval. 
  • WBCCF Board Members are not permitted to nominate and/or promote new and/or existing organizations on the Campaign list.

Organization Criteria for "FY20" Campaign

To be included in the Campaign, an organization must meet the following criteria:

  • Be directly involved in helping improve the lives of poor and disadvantaged people and/or contribute to the socio-economic, civic and cultural well-being of said communities;
  • Be nominated by a group of at least ten (10) World Bank Group staff members or retirees;
  • Be incorporated as a not-for-profit, income-tax-exempt 501(c)(3) organization under the U.S. Internal Revenue Service Code;
  • Have appropriate licenses/registrations to operate in the Greater Washington metropolitan region (including the District of Columbia, Northern Virginia, and/or Suburban Maryland);
  • Have substantial operations benefiting the Washington metropolitan region, or if operating internationally, work in three (3) or more client countries of the World Bank Group;
  • Have a reputation for integrity and success in program implementation, financial management and operational effectiveness;
  • Have an active and responsible governing Board of Directors;
  • Observe and practice a policy of inclusivity and equal opportunity;
  • Account for its funds according to GAAP and submit itself to annual independent financial audits (the organization must have successfully completed at least two independent financial audits at the time of application);
  • Prepare and file an annual IRS Form 990 (Return of Organization Exempt from Income Tax);
  • Produce an annual narrative report to the public; and
  • Have objectives and activities that are consistent with the World Bank Group’s mission, values and work.

In addition, to be included in the Campaign, organizations must:

  • Not be an elementary, middle, or high school; college or university; parent-teacher association or similar school-related group;
  • Not be a hospital or hospital foundation;
  • Not be a fraternity or sorority;
  • Not be a sports club or center;
  • Not be organized primarily for religious, political, or think tank purposes; 
  • Not be organized primarily to fund a government entity and/or program;
  • Not pose a reputational risk for the World Bank Group. 

Organization Requirements to Remain in the Campaign

To remain in the Campaign, an organization must continue to meet the organization criteria and meet the following requirements:

  • Receive designated pledges from at least ten (10) World Bank Group staff and/or retirees that together total at least $1,000 during a campaign.
  • If an organization does not meet this requirement, WBG staff and/or retirees can re-nominate it for inclusion in the next Campaign. However, if the organization is re-nominated and fails to meet this requirement for a second consecutive Campaign, it will be removed from the Campaign list and remain ineligible for two years.
  • Renew its participation in the Campaign on an annual basis through a simplified renewal application procedure. 
  • Successfully pass periodic reviews to ensure that it continues to meet the CCC organizational criteria. 

Organization Notes

  • The World Bank Group typically provides a corporate contribution to match staff and retiree donations by 50% to 100%. Organizations that have not been on the list for at least one year are not eligible for the corporate match, nor are organizations that already receive significant in-kind support from the World Bank Group.

WBG Staff Donor Notes

  • Contributions to WBGCCF may be tax deductible; donors should consult with their own tax advisors as the tax deductibility of their donations.
  • Campaign donations may not be used to cover the costs of benefits received by the donor from the recipient organization, including for example a donor’s membership dues.


Measuring and evaluating programs is an integral part of nonprofits ability to deliver quality interventions but nonprofits often lack for support in this area. The Community Connections Program is engaged in a variety of ways to meet this demand. Our Measure4Change program, described below, provides funding, training, and a community of practice. We also support evaluation efforts in other ways, including grants and pro bono assistance of World Bank Group staff. Many of these efforts have been for education nonprofits in Washington, D.C. and we have compiled a series of briefs summarizing the results of some of this evaluation work.


Nonprofits recognize the importance of measuring their program effectiveness, but their abilities vary widely, and resources for improvement are scarce. With Measure4Change, we join the Urban Institute to fill this long-standing gap between what nonprofits in the Washington, D.C. metropolitan region want and what they can do.

This program provides practical, accessible training in performance measurement over a two-year period to help it take hold. Our ultimate goal is for local nonprofits to better understand how they are helping their constituencies and how to better achieve their missions.

Measure4Change uses two approaches: for grantees, financial support and one-on-one, technical assistance help build a sustainable performance measurement program; more broadly, a regional community of practice and knowledge briefs share lessons learned and best practices. The two-year pilot received very positive feedback and the model and what we learned is described in our recent brief. We are continuing the program now in year four.

Grant Support and Technical Assistance

Measure4Change provides two years of grant support and one-on-one, intensive technical assistance for competitively selected local nonprofits. The grantees use their funds and technical assistance to build a robust performance measurement system. The technical assistance is guided by a curriculum, but is tailored to meet the individual needs of each nonprofit.

Our first cohort was made up of Cornerstones, Inc.; DC SCORES; Horton’s Kids; and Martha’s Table. The grantees in the second Measure4Change cohort are:

  • Academy of Hope: Provides adult education, case management, and career services to low-income adults in Washington, D.C.
  • Centronia: Provides affordable bilingual early childhood education and supportive services to low-income children and families in the Washington, D.C., region.
  • DC Central Kitchen: Provides meals to children and families, offers culinary job training services in Washington, D.C., and coordinates a national network of food security programs through high schools and colleges.
  • Miriam’s Kitchen: Provides meals, case management, advocacy, and permanent supportive housing services to help end chronic homelessness in Washington, D.C.

Community of Practice

Measure4Change hosts a broader community of practice, which includes professionals from many additional nonprofits, that meets quarterly. This series of seminars creates learning opportunities and exposes nonprofits to the tools they need to build their performance measurement program. The sessions also make performance measurement more accessible by helping nonprofit leaders learn from their peers, understand the range of performance management practices, where they fit into that continuum, and how they can advance their own programs. Topics covered have included:

  • Developing logic models and results frameworks
  • Building a high performance culture around measurement and evaluation
  • Displaying data and data visualization
  • Survey design
  • Communicating data to clients
  • Performance management and measurement software
  • Working with secondary data, and making use of mapping (GIS) tools

If you would like to join this Community of Practice, please contact

Knowledge Briefs

Nonprofit leaders need more resources about the early stages of performance measurement programs and how to overcome the practical challenges they will face as they build their program. Complementing the community of practice, the Measure4Change team has published a series of knowledge briefs that explain key concepts and address relevant topics in performance measurement. The briefs are:

Innovations in Education Series

Education is a vital component of lifting individuals and communities out of poverty. In Washington, D.C., a number of educational nonprofits are developing and evaluating innovative programs and policies to improve student attainment and achievement. In cooperation with the World Bank Group Education Global Practice, and the Rotary Club of Capitol Hill, the Innovations in Education series seeks to showcase these innovative programs through a variety of case studies presented in concise briefs meant to help practitioners and educators in DC and beyond understand what interventions work and take those lessons forward in their own communities.

Many of the nonprofit programs featured in the series have received support from the Community Connections Program or individual World Bank staff who volunteered their expertise to help local nonprofits evaluate their interventions. The series looks at programmatic components, including curriculum, student learning, tutoring, and skills for the labor market. You may access the briefs by clicking on the links below:

DC Ed 1 - Series Intro.pdf

DC Ed 2 - OWEd DCPS.pdf

DC Ed 3 - Urban Alliance.pdf

DC Ed 4 - OWEd Charter.pdf

DC Ed 5 - LAYC.pdf

DC Ed 6 - Tutoring.pdf

Our staff give their time and expertise to their communities, echoing our mission in their own neighborhoods by volunteering thousands of hours annually in the cities where they work, from Ankara to Yaoundé. They build websites in Washington, distribute food in Manila, plant trees in Almaty, evaluate programs in Arlington, mentoring students in Johannesburg, and much more, all in service of a more prosperous world. In 2015, the Washington Business Journal recognized our staff for total hours volunteered. All World Bank Group staff receive a paid day off each year to volunteer.

In our Washington, D.C. headquarters, we also have a longstanding relationship with the Urban Alliance to hire talented young men and women from D.C. Public and Public Charter high schools for summer internships. Our staff train and mentor these students through their first professional employment opportunities, which help propel them to future success. Over 90% of Urban Alliance alumni go on to college. Since 1997, we have supported over 300 students through this program and are proud to host the Urban Alliance’s annual Public Speaking Challenge.