Q: When is the deadline for the Pandemic Fund application?
The application deadline is May 19th, 2023 at 23:59 EDT (23:59 UCT-4). Applications will not be accepted after this time.
Q: What is the application process?
The Pandemic Fund Application portal will open on May 1st, 2023 and close on May 19th, 2023. During this time applicants can submit their proposals. Please watch the tutorial video for a step-by-step walk through of the process.
Q: How will I know if my Pandemic Fund Proposal has been successfully submitted?
You will receive an automated email from the Pandemic Fund through the Survey Monkey Apply platform. Please check your spam folder and allow emails from noreply@mail.smapply.net.
Q: I’m having issues logging into the Pandemic Fund application portal. What should I do?
Please reset your password by clicking on the “Forgot your password?” link found on the log-in page. Ensure you are using approved browsers. If issues persist, please contact us via the helpdesk.
Q: What browsers are supported by the Pandemic Fund Application?
Google Chrome, Firefox, Safari, and Microsoft Edge are supported browsers on laptops/desktops. Please make sure that your browsers are up to date.
Q: How do I add collaborators to my Pandemic Fund application?
Choose one person to initiate the application process. After initiating an application, this person can invite others to collaborate on the application. This can happen before the collaborators register with Survey Monkey Apply (the platform used for the Pandemic Fund application portal). Please watch the tutorial video for a step-by-step walk through of the process. The person who initiated the process must also be the person to click the submit button for the application.
Q: What if I do not have consistent internet or access to a computer to complete the application online?
If you cannot access the online application, please contact us via the helpdesk or by emailing pandemicfundcfp@worldbank.org. We can provide you with a PDF application. Applying via PDF will not impact your application and it will be given full consideration, if received before the closure of the call for proposals.
Q: I am receiving an error on a table, but I do not know why.
Please note that all applicable fields (unless specified as optional) must be completed. The entire table does not need to be filled out, but any columns or rows that have been started must be completed. Further, please check that all fields are filled out with valid values. For example, only include numbers in number fields (do not include any currency symbols) and emails specified in the format emailaddress@example.com.
Q: I do not understand a section within the application and need help understanding what information I should provide.
Please contact us via the helpdesk. Include a detailed description of your issue, any relevant attachments/screenshots, and your contact information. We will respond to you promptly.
Q: The Pandemic Fund is asking for more information after I submitted my application, what do I do now?
If additional information is requested by the Pandemic Fund, you will be given the opportunity to enter the information into your existing application. After you are complete you can click on the submit button to update your proposal.
Q: When will I know if my proposal has been selected for funding?
Funding decisions will be made in July 2023 by the Pandemic Fund Governing Board and all
applicants will be notified afterwards of the Board’s decision on their proposal via email.
Q: When will I know if my proposal has been selected for funding?
Funding decisions will be made in July 2023 by the Pandemic Fund Governing Board and all applicants will be notified afterwards of the Board’s decision on their proposal via email.
If you have any issues not listed in our FAQ please contact us at the helpdesk and we will contact you shortly to resolve your problem.