An Information-communication Revolution in the Pacific

May 18, 2013


Wider access and cheaper cost of mobile phones and the internet is bringing positive effects for people in the Pacific.

Thomas Michael Perry / World Bank

  • Comprising thousands of islands across a large ocean, countries in the Pacific region are among the most remote in the world.
  • Increased access to mobile phones has improved communication among the population, and broadband internet is coming soon.
  • The World Bank continues to place Information and Communication Technologies high on the agenda in the Pacific to help support the region’s development.

Information and communication technology outreach is happening fast in one of the most dispersed regions on Earth, the Pacific. It’s a region comprised of some 9,000 islands spread across a vast ocean, where governments and businesses deal with some of the highest transaction costs in the world.

Two million more people in the Pacific gained access to mobile phones

Over the last six years, more than two million people in Papua New Guinea and the Pacific Islands gained access to mobile phones. In countries like Vanuatu, eight in ten people now have a mobile phone connection (a 70 percent increase from 2007), and call prices have dropped.

Villagers who for years had made treacherous three-hour long boat trips to make a simple phone call to the capital, are now calling and texting family in other provinces and other countries. Access to mobile phones has reduced isolation, made it easier and cheaper to do business, and increased government options for service delivery.

The benefits have been felt right across Papua New Guinea, Samoa, Solomon Islands, Tonga, and Vanuatu, and are now stretching into the North Pacific. This ‘telecommunications revolution’ is also creating jobs where they are needed most: directly creating livelihoods for at least 30,000 people in Papua New Guinea alone.

High-speed broadband next step in the Pacific

Mobile phones are just the beginning. High-speed broadband is the next step to help overcome these challenges. Most Pacific Island countries still depend on costly satellite links with limited bandwidth, and internet connectivity costs are among the highest in the world.

A 256kbps broadband internet connection costs US$650 per month in Palau. In Kiribati, one of the poorest countries in the region, it would cost $430. Such high rates are common across the Pacific. As a result, less than one percent of the region’s population typically has access to a reliable internet connection. Outside the main towns, people are still more likely to communicate with letters transported by ship than an email.

Where the internet exists it’s often painfully slow. Kelela Pasina runs an internet café just outside of Nuku’alofa, the capital of Tonga, but there are major bandwidth constraints. “The internet here is so bad. Sometimes it comes on and off and on and off again. It’s very bad for business and for my family.”

Like many Tongans, he has family overseas but he says, he can only contact them on Sundays when less people are using the internet. It will take him half an hour to upload a single photo of his new baby to send to his sister in Hawaii.

" The internet here is so bad. Sometimes it comes on and off and on and off again. It’s very bad for business and for my family.  "

Kelela Pasina

Internet café owner

Yet the coming months will see the arrival of broadband. Through a World Bank and Asian Development Bank funded project, an 830 km fiber-optic cable will be installed underwater to connect Tonga, a country made up of 176 islands spread across 700,000 square kilometres of ocean, to the Southern Cross Landing Station in Fiji, and onwards to global broadband networks. As more countries connect, benefits are expected to resound in the region.

Faster, cheaper, and more reliable connections can result in the development of:

  • New opportunities to share information: Governments, teachers, doctors, farmers, and fishermen use technology to communicate, share information, buy goods, find better prices, make payments, improve the reach of their services and increase their bargaining power.
  • E-services: Developed by Pacific governments to provide geographical information systems, new modes of distance learning, and online business applications.
  • Trans-national cooperation: On issues such as monitoring of natural resources like fisheries, disaster mitigation, and collaboration on service delivery like health and education, including in remote areas.

There is huge potential to harness the power of technology to create economic growth and opportunities and to reduce poverty. The World Bank Group, together with partners like AusAID, NZAID, and ADB, is working with the countries of the Pacific to realize this potential.

Currently the World Bank has projects to better ICT access in seven Pacific Island countries and Timor-Leste, including in far-flung rural areas and Outer Islands, with projects on the way in Palau and Federated States of Micronesia.