Skip to Main Navigation

GovTech Case Studies: Mobile Solutions for Citizen-centric Services and Efficient Government Systems in Nigeria and Brazil

April 26, 2022


GovTech Talks Nigeria and Brazil

Simultaneous interpretation (Portuguese-English / English- Portuguese) will be available at the event. 


PPT 1: Nigeria - Eyes And Ears Awareness Creation

PPT 2: Brazil - SOL Online Bidding Solution

  • The GovTech initiative, launched in 2019 and supported by the GovTech Global Partnership, has been responding to the growing demand by World Bank client countries for support on how to design and improve advanced digital transformation programs.

    Sharing GovTech solutions that have been successfully implemented is one of useful ways to respond this demand. The GovTech case study notes — GovTech Case Studies: Solutions that Work — can provide a better understanding of GovTech focus areas by introducing concrete experiences of adopting GovTech solutions.

    A series of BBLs aims to share these implementation stories including the challenges, objectives, digital solutions, results, and lessons learned. The first BBL will introduce mobile based GovTech solutions adopted in Nigeria and Brazil. The Kaduna State in Nigeria created a citizen engagement mobile app with other participatory mechanisms designed to make government investment more responsive to citizens. In Brazil, the SOL app for the smart community procurement was developed as an open-source software and blockchain technology was adopted. It increased efficiency and transparency through automated processes and enhanced the capacity to monitor projects by collecting and analyzing procurement data.  

  • Opening remarks |

    Ed Olowo-Okere, The World Bank


    Moderator |

    Tracey Lane, The World Bank



    Presentation I |

    Nigeria: Participatory Governance to Strengthen the Social Contract in Kaduna State

    Umma Yusuf Aboki, Commissioner of the Kaduna State Planning and Budget Commission, Nigeria


    Presentation II | 

    Brazil: The SOL-ution for Smart Community Procurement

    Carlos Nascimento, Monitoring and Evaluation Coordinator, The Secretariat of Planning of the State of Rio Grande do Norte, Brazil



    Discussant |

    Stephen R. Davenport, The World Bank

    Luciano Wuerzius, The World Bank

    Silvana Kostenbaum, The World Bank


  • Image

    Ed Olowo-Okere (Opening Remarks)

    GLOBAL DIRECTOR, Governance Global Practice, WORLD BANK

    Ed Olowo-Okere, a Nigerian national with three decades of experience working on governance issues around the world, leads the World Bank’s Public Sector and Financial Management team in the Governance Global Practice. This group is focused on helping countries build capable, effective, accountable, transparent, and inclusive institutions that deliver citizen-centric services, facilitate private-sector growth, and build trust in Government. The group provides expertise on governance issues, ranging from public financial management, domestic resource mobilization, state-owned enterprises reform/ corporate governance, public institutions reform, decentralization/subnational governance to anti-corruption policies, fiduciary assurance, political economy analysis and GovTech (i.e. leveraging technology to modernize the public sector and improve service delivery to citizens and business, and increase efficiency, transparency and accountability). Mr. Olowo-Okere joined the World Bank in 1998 and has held various positions in operations, including Director of Governance overseeing Africa, MENA and ECA regions, Senior Advisor in the Equitable Growth, Finance and Institutions practice group, and Director of the Core Operational Services Department in the Africa region. Before joining the Bank, Ed held public- and private-sector positions in Nigeria, Britain, and New Zealand. Ed holds a Bachelor of Science (First Class Honors) Degree in Accountancy from the University of Maiduguri and a Masters’ Degree in Accounting, with Distinctions, from the University of Lagos, Nigeria. He has a Ph.D. in Management with a specialization in Change Management and Public Financial Management from the University of Bath, United Kingdom. He is a Fellow of the Institute of Chartered Accountants of Nigeria (ICAN). He has researched and published in reputable international journals and lectured at undergraduate and graduate levels in Nigeria and New Zealand on accounting and finance.


    Tracey Lane (Moderator)

    Practice Manager, Governance Global Practice, The World Bank

    Tracey Lane is the Practice Manager for Public Administration and Institutional Reforms in the Governance Global Practice. She has been working with the World Bank for 20 years, starting out as a young professional in 2001. Tracey has held several positions across the Bank both in Washington DC and in Country Offices. These include: the Poverty Reduction and Economic Management network, the Equitable Growth, Finance and Institutions where she was the Program Leader for Egypt, Yemen, and Djibouti based in Cairo. Tracey has extensive experience in government expenditure, fiscal policy and managing public finances. In addition, she has worked on open government and fiscal transparency, tax and revenue policy and administration, and public service delivery. Prior to joining the World Bank Tracey worked in the U.K. Government and held economist positions in the Prime Minister’s Policy and Innovation Unit, the Department for International Development, and the Department for Transport. Tracey’s regional experience also covers Latin American and the Caribbean, South Asia, Africa, the Middle East and North Africa, Eastern Europe, and the Pacific. In addition to Cairo, London and Washington DC; Tracey has lived and worked in Fiji, Kenya, and Bangladesh. Tracey has a Bachelor of Arts and Master of Arts degrees in Economics from the University of Essex, U.K.


    Umma Yusuf Aboki (Presenter)

    Commissioner of the Kaduna State Planning and Budget Commission, Nigeria

    Ms. Umma Yusuf Aboki is the Commissioner of Kaduna State Planning and Budget Commission from April 2022. She has over 20 years banking experience spanning various sectors in the Banking Industry, having worked with various Banks. She was appointed the Executive Secretary of Kaduna Investment Promotion Agency (KADIPA) in February 2018. As Executive Secretary of KADIPA she led the organization to new heights. Under her tutelage KADIPA achieved one of the best IPAs in Nigeria while also establishing an international presence. In October 2021 she was appointed as the Permanent Secretary of Kaduna State Planning and Budget Commission. She holds a Master’s degree in Finance and Controlling from the Swiss Management Centre, Switzerland, a Post Graduate Diploma in Management Science from Kaduna Polytechnic and a B.Sc in Statistics from the University of Maiduguri.


    Carlos Nascimento (Presenter)

    Monitoring and Evaluation Coordinator, The Secretariat of Planning of the State of Rio Grande do Norte, Brazil

    Mr. Carlos Nascimento is a Statistician, monitoring and evaluation specialist, over 15 years of experience in monitoring and evaluating sustainable regional Development Projects at the state and municipal levels. Mr. Nascimento has been a monitoring and evaluation consultant for several Bank-financed Projects over the years, leading the Development and upgrade of the project management information systems, including managerial dashboards. He also led the development of the SOL application under the Rio Grande do Norte Sustainable Development and Governance Project, and is now leading the implementation of the upgrades, the blockchain migration, and the customization for use under a state-financed community development program in the education sector.


    Stephen R. Davenport (Discussant)

    Senior Governance Specialist, The World Bank

    Stephen Davenport is currently the Global Lead for Anticorruption, Openness, and Transparency at the World Bank Group. He currently works on various projects related to Open Government and GovTech, and co-leads the Innovation in Tax Compliance program, which promotes strategies to engender greater trust in tax administrations. He is an International Development professional with more than 20 years of experience in program innovation, development, fundraising, communications, client relationship management, and delivery of e-Government services for development. More recently, he leads efforts in support of the global transparency, accountability, results, citizen engagement, open government, open data, and open development agendas. Stephen has worked in partnership with the USAID, the World Bank, the International Aid Transparency Initiative, Open Aid Partnership, Open Contracting Partnership, and the Open Government Partnership to accomplish his goals for greater transparency in international development. Stephen has also led breakthrough innovations including the creation of the OpenGov Hub in Washington, DC, the co-creation of FeedBack Labs and AidData. Stephen has a Master’s in International Business Administration from the McDonough School of Business at Georgetown University and a Bachelors of Science from Washington and Lee University.


    Luciano Wuerzius (Discussant)

    Senior Procurement Specialist, The World Bank

    Luciano Wuerzius is a Senior Procurement Specialist in the World Bank. He brings 20 years of Bank experience working in procurement, having carried out the full range of procurement-related work, including fiduciary responsibilities at the operational level, knowledge functions, and policy work. He has also worked on designing procurement reform components, preparing and leading procurement modernization trust fund operations, and carrying out procurement assessments. Lately, Luciano has dedicated to introduce innovation in procurement: he led the development of the SOL (the Online Bidding Solution) application that supports carrying out requests for quotations, which was piloted by two CDD projects in Brazil; he also developed a system that supports the carrying out spend analysis for any sector (including at the procurement item level) using predefined procurement indicators; and he implemented a dashboard for data analytics using data from STEP. He is currently working to introduce sustainable procurement and novel procurement arrangements into project design and procurement strategies, and he is an active member of a working group on risk management, creation of an unified e-procurement portal, procurement performance indicators, legislation and strategy, and technology/innovation in procurement and blockchain at the Brazilian National Council of States’ Secretaries of Administration. He holds a bachelor’s degree in law, an MBA in Logistics Management in the Public Sector and a post graduate degree in Public Law.


    Silvana Kostenbaum (Discussant)

    Public Sector Specialist, The World Bank

    Silvana Kostenbaum is a public sector specialist in the LAC region, based in Buenos Aires. She supervises GovTech loans in Argentina and Uruguay and provides technical assistance to governments in the region on issues related to integrity, institutional strengthening, and digital government. Prior to joining the Bank, Silvana worked in the government of Argentina, especially on public financial management modernization and social protection policies and also provided consulting services to various international organizations. Silvana is a political scientist from the University of Buenos Aires and holds master degrees in public policy and in urban planning from the University of Michigan.


  • DATE: Tuesday, April 26, 2022
  • TIME: 8:00AM - 9:30AM (EST)
  • Contact: