The World Bank Account Payable section processes invoices, vendor payment and related accounting services for corporate goods and services procured by WBG organizations following best in class commercial practices and systems.
The World Bank Group utilizes a Vendor Invoice Management (VIM) system to promote a “paperless” invoicing environment and to streamline the payment process. VIM automatically uploads electronic invoices, auto-captures key invoice data, and enables workflow tracking in the system thus resulting in improvements in the invoice-to-payment cycle.
When submitting invoices, vendors must comply with the following requirements:
1. Submit invoices to the World Bank Accounts Payable as follows:
Invoices for HQ Purchase Orders(POs): firstname.lastname@example.org
Invoices for Country Office Purchase Orders
Invoices in English: email@example.com
Invoices in French: firstname.lastname@example.org
Invoices in Spanish: email@example.com
Each invoice and its supporting documentation should be a single PDF (.pdf) or TIF (.tif) file; no zipped files or other file formats are acceptable;
Do not combine multiple invoices;
The first page(s) of your scanned PDF/TIF file should be your invoice.
2. Invoices should contain the following information:
World Bank Group entity being billed: International Bank for Reconstruction and Development (IBRD or World Bank), International Finance Corporation (IFC), or Multilateral Investment Guarantee Agency (MIGA);
WBG Contact Person (s);
WBG Purchase Order number and PO item number (if applicable);
Description of goods (purchased)/services delivered (with service period);
Quantity(s) (if applicable);
Currency and Amount Due;
Remittance Bank information (either on invoice or on other supporting pages of your scanned PDF or TIF file)
Note: Missing or incomplete information on your invoice or supporting documents may result in payment delays.
3. Do not send payment status inquiries (nor cc:) or follow-up correspondence to the above-mentioned email address as this inbox in not monitored or set-up as a service desk, and is used only as a repository for receiving new invoices.
The World Bank Group leverages multiple channels and methods to process payments to its vendors, including but not limited to, global electronic fund transfers and local payments.
Vendors are expected to provide current commercial bank account information for the WBG to remit payment for invoices presented. Vendors shall be responsible for: (i) ensuring that any necessary arrangements are in place with their banking institution to facilitate receipt of WBG’s payments; (ii) covering any bank fees or other charges levied on vendor by their banking institution as it relates to WBG’s payments.
The WBG will send to the vendor email address in file an automated payment confirmation for each payment processed.
For inquiries regarding the status of your invoice or other payment-related questions, please contact the WBG’s Accounts Payable by email at firstname.lastname@example.org