Invoicing and Payment

The World Bank Group processes vendor invoices and payments for goods and services procured by the WBG.

Submitting an Invoice

Instructions for submitting invoice are outlined in the contract or purchase order (PO). If no PO or contract was issued, contact your WBG representative for assistance.

Invoices submitted to WBG Accounts Payable must:

1. Be in PDF or TIF format
2. Include the PO or contract number, description of goods or services, quantities, unit price, totals, and remittance bank information
3. Be sent as a single attachment, including any supporting documentation

Do not combine multiple invoices in one attachment or submit in a format other than PDF or TIF, as this may delay payment processing.   

Payment Methods and Bank Information

The WBG processes payments through multiple channels, including global electronic fund transfers and local payments. To receive payment, bank account information must be current. As a vendor, you are responsible for:

1. Providing accurate remittance information and supporting documents
2. Ensuring your bank can receive WBG payments
3. Covering any fees charged by your banking institution

To receive payment, bank account information must be current before submitting an invoice. Vendors should update remittance bank details in the portal through which they originally registered. Vendors registered through the Vendor Management Portal should update banking details directly in VMP. Vendors registered through the WBGeProcure Portal should submit any changes to remittance bank details through the Vendor Kiosk Portal.

If access to the VKP is needed, an email to the Accounting team by the vendor contact listed on the PO/Contract is required. The request should include: 

1. PO or Contract number
2. The name and email of your company's representative responsible for payment oversight; and
3. The name and email of your company’s point of contact at World Bank Group.

Keep representative's information current. If access needs to be reassigned or revoked, notify the World Bank Group promptly.

Payment Timing

The WBG processes payments within 30 days of receiving a correctly submitted invoice, provided remittance information is available in the applicable vendor portal, unless otherwise stated in the contract.

For vendors in certain countries, payments are managed locally and do not require portal registration. In these cases, remittance bank information should be provided directly to the WBG point of contact along with the invoice.

Checking Payment Status

Vendors may check the status of their invoices and payments directly in the applicable vendor portal. For any other payment-related questions, vendors should contact their WBG representative, who will direct them to the Accounting team.