• ISSUE DATE AND TIME: Aug 18,2017 09:17
  • CLOSING DATE AND TIME: Sep 14,2017 17:00


The World Bank is a vital source of financial and technical assistance to developing countries around the world. We are not a bank in the ordinary sense but a unique partnership with a mission to reduce poverty and support global development.

Corporate Security’s vision within the World Bank Group is a secure and safe environment for the World Bank Group to fulfill its mission of fighting poverty. One aspect of this vision is the Security Focal Point (SFP) program. SFPs are Country Office staff members who, in addition to their regular duties, serve as an on-the-ground local security point of contact. Although they most often do not have a security background, SFPs assist staff, family members, and travelers in their respective countries by managing their safety and security and accounting for staff and their families in times of emergency. Country Directors, Country Managers and Heads of Office identify a primary and alternate Security Focal Point for their Country Office.


In order to ensure World Bank Group staff and their families receive optimal support, Corporate Security seeks an educational, eLearning service provider/contractor to provide appointed Security Focal Points (“SFPs”) with an e-learning and certification program (i.e. where adult learning credit and certification is earned). The eLearning will be a part of a wide selection of courses that students can select from and will build on each of the following broad topics, however students will not be required to complete every topic. The students will be able to select 4-5 topics to earn certification.  Courses will align with particular industry standards, for instance, ISO 22301 standards.

Mandatory Criteria:

  1. Offeror must be in business continuously for at least three (3) years in the sector of security management training. This must be substantiated by listing as a minimum five (5) customer references for which similar services were provided. 

  2. Offerors must be registered with the Institute of Leadership Management (ILM) or similar institution, allowing Offeror to provide instruction up to Level 6, or to a maximum of 420 adult learning credit (420hrs of university study).

  3. Offeror must have available instructors and supervisors to support technical issues experienced by users/students and can communicate clearly and effectively in spoken and written English.

  4. Offeror must provide a suitable platform for WBG staff to access the training program. The WBG’s LMS software is Saba, which is a preferred system to be integrated.

  5. Offeror must ensure that its proposed system solution will be maintained and supported throughout the contract term.

  6. Offeror must accept the World Bank Group’s Vendor Eligibility Criteria as found on

  • There may be additional mandatory criteria regarding the Information Security at the WBG.  These, if any, will be provided as part of the RFP package.

Firms meeting the above mandatory criteria should request a solicitation package.

The NDA/solicitation may be obtained by sending an email to the designated Category Manager, referencing the following information:

1.   Solicitation Number

2.   Company Name

3.   Contact Person Name and Title

4.   Address

5.   Telephone Number

6.   Fax Number

7.   Contact's Email Address

A copy of the NDA/solicitation will be sent to organizations that have replied to this advertisement. All requests and questions regarding this NDA/solicitation shall be directed to the following designated Corporate Procurement Category Manager:

- Yuko Sunohara @

The WBG reserves the right to publicly disclose contract award information, including but not limited to, name of company receiving the award, brief description of services, and contract award amount, for any contract award valued over US$250,000.  Offeror's proposal and contractual documents will remain confidential and therefore not subject to disclosure. 

The World Bank Reserves The Right To Reject Any Or All Applications without Recourse.