Request for Proposal for New Business Process Management Solution

  • ISSUE DATE AND TIME: Jan 31,2023 17:00
  • CLOSING DATE AND TIME: Feb 24,2023 17:00

The WBG Information and Technology Solutions (ITS) department provides IT capabilities that support the WBG’s twin goals to end extreme poverty by 2030 and boost shared prosperity in developing countries. 

ITS department of WBG is looking for new self-hosted Business Process Management (BPM) solution, to effectively manage the business processes and related case management, assignments, and approvals. Offerors must have a track record of providing Business Process Management (BPM) solutions to large enterprises.


The solicitation may be obtained by sending an email to the designated Category Manager, referencing the following information: 

1. Solicitation Number 

2. Company Name 

3. Contact Person Name and Title 

4. Address 

5. Telephone Number 

6. Fax Number 

7. Contact's Email Address 

A copy of the solicitation will be sent to organizations that have replied to and are eligible to receive this advertisement. All requests and questions regarding this solicitation shall be directed to the following designated Corporate Procurement Category Manager:

Abhijit Desai, email:


The World Bank Group (WBG) will disclose or exchange certain proprietary and confidential information, and they desire that the recipient keep such information confidential, and use it only in connection with the following purposes: To participate in an RFP process whereby, Offeror will be given access to the relevant WBG internal “Official Use Only” or “Confidential” documents.  A signed Non-Disclosure Agreement (NDA) will be required prior to releasing the solicitation.  Parties will receive the NDA via email and will be required to return the signed NDA prior to receiving the solicitation documentation.

The WBG reserves the right to publicly disclose contract award information, including but not limited to, name of company receiving the award, brief description of services, and contract award amount, for any contract award valued over US$250,000. Offeror's proposal and contractual documents will remain confidential and therefore not subject to disclosure.

The World Bank reserves the right to reject any or all responses without recourse.

  • Access Solicitation: Click here for more information