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BRIEF August 2, 2018

Quality Infrastructure

In a modern world with rapidly growing international trade, countries compete less based on the availability of natural resources, geographical advantages and lower cost of labor, and more on the factors related to the ability of firms to access and compete in new markets. One of these factors is the ability to demonstrate quality and safety of goods and services and to comply with international standards in target markets.



QI denotes the ecosystem of public and private institutions as well as legal and regulatory frameworks and practices that establish and implement standardization, accreditation, metrology, and conformity assessment (testing, inspection and certification). The QI system is required for the effective operation of the domestic market, and the international recognition of QI services is important to enable access to foreign markets.


  • Enhance market access, facilitate product diversification, and increase investment opportunities.
  • Boost productivity  by
    • Reducing costs of trade by avoiding duplication in testing and inspection, streamlining operations, and eliminating restrictive regulations.
    • Benefiting from economies of scale through improved and standardized working methods and interoperability between manufacturers along the value chain.
    • Enhancing innovation and technology diffusion.
  • Promote public policy objectives through effective enforcement of technical regulations, which safeguard public health and safety, and ensure consumer, environmental and social protection.

Click here for details (PDF)





We provide advisory support to our clients aimed at:

  • Identifying critical gaps in QI through  diagnostic and Gap Assessment.
  • Supporting quality policy development and dialogue, including dissemination of information and awareness raising.
  • Reforming QI legal and institutional framework, including capacity building.
  • Developing competent quality assurance service providers (national or regional).
  • Streamlining technical regulations and standards, and harmonizing them with target markets.
  • Complying with industry standards to attract investments  and join global value chains.
  • Fostering innovation and technology upgrade to meet high-quality standards.

Click here for details (PDF)


Jointly developed by the World Bank Group and National Metrology Institute of Germany, the QI Diagnostics and Reform Toolkit is aimed to help development partners and governments analyze countries’ QI ecosystems, provide recommendations to bridge gaps in the QI ecosystem, support reforms, and build the capacity of institutions. The toolkit is a holistic reference to QI diagnostic tools, reform interventions and approaches, and monitoring and evaluation, and is supported by practical case studies and examples.

Ensuring Quality to Gain Access to Global Markets: A Reform Toolkit (full report) (PDF)

Download by modules:

Contents and Foreword (PDF)

Part 1 - Introduction  (PDF)

Module 1 - Executive Summary  (PDF)

Module 2 - The Importance of QI Reform and Demand Assessment (PDF)

Part 2 - The Quality Infrastructure  (PDF)

Module 3 - Standards (PDF)

Module 4 - Metrology (PDF)

Module 5 - Accreditation (PDF)

Module 6 - Conformity Assessment (PDF)

Module 7 - Technical Regulation (PDF)

Module 8 - The Quality Infrastructure as a Flexible PPP System (PDF)

Part 3 - Implementation  (PDF)

Module 9 - Diagnostic Tools  (PDF)

Module 10 - How to Reform: Interventions and Approaches  (PDF)

Module 11 - Challenges of QI Reform  (PDF)

Module 12 - Monitoring and Evaluation: Performance and Impact of the QI Reforms  (PDF)


Comprehensive Diagnostic Tool Annex to the QI Toolkit (full report) PDF

Full Sections:

Contents and Foreword (PDF)

Section 1 - Comprehensive QI Assessment (PDF)

Section 2 - National Policy and Legal Environment (PDF)

Section 3 - Standards (PDF)

Section 4 - Metrology (PDF)

Section 5 - Accreditation (PDF)

Section 6 - Inspection (PDF)

Section 7 - Testing (PDF)

Section 8 - Product Certification (PDF)

Section 9 - System Certification (PDF)

Section 10 - Technical Regulation (PDF)

Section 11 - Legal Metrology (PDF)