Skip to Main Navigation

Tokyo Development Learning Center (TDLC)

Operational Support

Government officials of Kenya presenting the Park Road Project in Nairobi to Japanese experts
Government officials from Kenya presenting the Park Road Project in Nairobi to Japanese experts (Photo: World Bank Group) 

TDLC’s Operational Support activities utilize the knowledge and expertise of Japanese city authorities and urban development experts to provide customized advisories, analytics, and capacity-building assistance that enhance ongoing and pipeline World Bank–financed projects in developing countries. Operational Support activities are most commonly offered as follow-up support for Technical Deep Dive (TDD) participants.

The synergy between Technical Deep Dives and Operational Support provides World Bank client country representatives with access to customized support that helps them to scale up their projects back home. TDLC’s ongoing TDD program continues to generate an increasing number of requests for follow-up Operational Support. 

"Quality infrastructure investment principles are a great way to plan quality urban development that serves to better the future for citizens in Kenya."
Participant in the Extended Operational Technical Deep Dive in Kenya


The World Bank leverages TDLC’s Operational Support both at the upstream stage, using it in conjunction with Technical Deep Dives to help identify new support opportunities for developing countries in connection with World Bank projects, and at the project implementation stage, to inform and support such projects.  

Operational Support activities include demand-driven Extended Support, a mid- to long-term engagement aimed at scaling up World Bank-financed projects via technical advisory services, project preparation, implementation support, and capacity provision. A Rapid Support service is also offered as an alternative short-term support tool to meet immediate country project needs. 

Residents of Barranquilla creating sketches during the Urban Design Sketchbook Workshop
Residents of Barranquilla creating sketches during the Urban Design Sketchbook Workshop (Photo: World Bank Group)

"[TDLC’s] intervention allows us the possibility to live in the city not just as citizens, but as architects—by reflecting on and identifying problems, and by giving us the power to propose solutions."
Participant in the Yokohama Citysketch Workshop in Barranquilla


During the five years ending June 2020, a total of 104 Operational Support projects were conducted in 35 countries as follow-up for Technical Deep Dive participants. In FY 2020 alone, 19 World Bank projects and activities with a total value of $2,431 million—the majority of them in Africa—benefited from TDLC Operational Support. 

Operational Support activities have also provided opportunities for TDLC’s City Partnership Program cities and Japanese urban experts and practitioners to contribute their knowledge, expertise, and unique experiences, thereby making an impact on a range of World Bank–financed projects in developing countries.  

Japan-World Bank Program for Mainstreaming Disaster Risk Management in Developing Countries

Stay Connected

World Bank - Tokyo Development Learning Center (TDLC)
Fukoku Seimei Bldg. 14F
2-2-2 Uchisaiwai-cho, Chiyoda-ku, Tokyo 100-0011, Japan
Tel :+81-(0)3-3597-1333
Contact Us