Skip to Main Navigation

Remote Technical Assistance for Surveys



The Coronavirus disease 2019 (COVID-19) pandemic has presented a major challenge for household survey programs. In order to prevent the spread of the virus, governments across the world have implemented and continue to institute social distancing and other containment measures, including partial or nationwide lockdowns. These measures have made traditional face-to-face survey operations difficult to conduct in many countries. In order to ensure the continuity of survey operations, production of key indicators, and provision of near real-time data to monitor the impact of the pandemic, many national statistical offices (NSOs) turned to phone or web interviews as an alternative data collection mode. This note provides guidance on how technical assistance (TA) teams can continue to support NSO survey operations, albeit virtually, by focusing on three key aspects of the survey process: design and planning, team organization, and implementation. The application of the recommendations in this document should be tailored to different contexts and conducted in accordance with World Bank guidelines.



  • Amankwah,Akuffo 
  • Oseni,Gbemisola
  • Palacios-Lopez,Amparo
  • Sagesaka,Akiko
  • Shaw,James Arthur

Issued on

May, 2021