Digital Economy for a Resilient Recovery
The digital economy, including e- trade, is likely to emerge as a major growth pillar in the aftermath of the COVID-19 crisis. The government has prioritized information and communications technology (ICT) development to promote the vision of ‘an ICT-enabled, knowledge society as a foundation for Gross National Happiness.’ Initiatives, such as the Digital DrukYul flagship program, aim to increase Bhutan’s digitalization and participation in e-commerce.
Yet, constraints in the e-trade environment, such as limited Internet connectivity, high costs of payment transactions, an incomplete regulatory infrastructure, and high trade facilitation and logistics costs persists.
The report suggests that to develop the country’s e-trade framework, the country must ensure the following:
- reliable Internet connectivity,
- mobile and computer penetration,
- digital literacy,
- availability of efficient logistical and payment systems, and relevant infrastructure to facilitate those factors.
- e-trade in goods and services also requires supporting policies for data protection, cybersecurity, consumer protection, competition law, and the recognition of e-signatures and electronic transactions.