Recruitment Drive for IT Professionals for Shared Services Center in Sofia, Bulgaria


The World Bank Group (WBG) is launching a recruitment drive for IT professionals for its Shared Services Center in Sofia, Bulgaria.

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While the World Bank Office in Bulgaria has been operational since 1992, the Shared Services Center in Sofia was opened in 2019 to provide administrative and technology support to the Group's business operations in 160 locations around the globe. The center is located in Advance Business Center and is expected to hire 300 staff during the first five years of operation. 

A career with the World Bank Group offers a unique opportunity for exceptionally talented individuals with a passion for international development to contribute to solving some of the world’s most pressing problems.

If you want to help change the world, then the World Bank Group is the right place for you. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. 

The Bank Group offers competitive salaries, a very competitive benefits package and exciting opportunities for an international career in a very stimulating environment.

Employment Benefits

The Bank Group offers competitive global employment benefits to you and your family members from your first day of employment, throughout your career, during and beyond your retirement.  Our benefit programs include essential elements that will support you and your family needs. Just a few of the benefits we offer are:

  • Medical Benefits Plan (MBP)
  • Staff Retirement Plan
  • Life Insurance
  • Accidental Death & Dismemberment
  • Disability Program
  • Workers’ Compensation Program
  • Comprehensive Leave Policy
  • Parental Leave Policy
  • Child Planning Benefit
  • Financial Assistance Program

For the Sofia office, we’re looking for people to fill the following roles.  To apply for a position please click on the job description. 

Information Technology Positions

Hands-on experience in AT LEAST ONE of the following: C#, ASP .Net, .Net Core. Experience in developing Restful web services and APIs. Knowledge of developing web applications utilizing HTML5, JQuery, Angular and JavaScript for UI components. Knowledge of Authentication protocols (e.g., OAuthv2, OpenID, OpenID Connect, SAML) is an advantage. 

Experience in Web Access Management and Directory Services. Experience in Azure AD, AD FS or SiteMinder or Open SSO or Ping Federated. Experience with managing directory services and LDAP authentication (e.g. OAuthv2, OpenID, OpenID Connect, SAML).

Experience developing code in AT LEAST ONE high-level programing language (e.g. Java, JavaScript, Python, PowerShell). Experience in automation/testing via scripting/programing. Experience with automation products like Chef, Terraform and Ansible are a plus. Ability to grasp high level concepts to create technical solutions to meet business needs. 

Experience in leading a team of at least 10 members. Strong working experience with Java based automation testing tools like Selenium or similar. Experience with Behavior Driven Development (Cucumber, Gherkin). Experience with programming languages (.NET, Python, Java). Working knowledge of methodologies and testing techniques while creating scenarios for automation. Working knowledge of primary standards and peculiarities of backend and web applications testing. Experience in automation of API and RESTful services. Experience in using test management/tracking tools (Azure DevOps, Jira, etc.)

Experience in a related technical discipline in a Cisco IP telephony field. Experience with Service Management tools and ticketing systems such as ServiceNow with good knowledge, understanding, and hands on experience in CISCO IP telephony environment. 

Good understanding of Managed Print technologies, their basic construct and main characteristics. Good understanding of MS Active Directory administration, as pertains to support of group policies and login scripts. Good understanding of network models, protocols, DHCP, DNS, VPN, and firewall system. Strong familiarity with systems administration disciplines like capacity planning, performance analysis, troubleshooting, trend analysis, etc. in enterprise environments. Experience with Amazon AWS and Microsoft Azure cloud platforms, scripting and programming technologies are a plus. Proven experience as a seasoned Systems Administrator of Managed Print Service Technology solutions and applications or a similar discipline is a plus. 

Network engineering experience; good understanding of network engineering fundamentals, including layer 2 concepts (VLANs, STP), routing (BGP, OSPF), network services (DNS, DHCP) and experience with Linux operating systems and automation tools/scripts (Python, Perl, Bash, Ansible).

System administration, networking, and scripting experience. Experience in a large-scale enterprise network. Expert level understanding of Linux and network fundamentals. Advanced knowledge of Git, DevOps, DNS and BIND, and hands-on experience with Infoblox DDI infrastructure.

Strong understanding of technology management principles, cloud-based platforms and best practices in data governance. Experience in designing, building, and supporting data governance platforms across data lifecycle (Collect, Store, Process, Transform, Analyze and Visualize). Experience with at least 3 of the following Data Governance / Data Platforms: Informatica Master Data Management, Collibra Cloud (Data Governance Center and Data Catalog), Azure Data Factory, Azure Data Lake Gen1/2, Azure SQL DB/DW, Azure Purview, ETL Tools such as Informatica Power Center, Informatica Cloud Integration, Azure Data Factory.

Understanding of Data Privacy principles. Experience in designing, building, and supporting Data Privacy Management, Data Discovery, and Data Masking tools. Experience in evaluating multiple technologies in Data Privacy space and identify best fit for business needs. Understanding resource management, deployment, access management, networking, resource isolation, high-availability, disaster-recovery for on-premise and Cloud-based solutions.

Experience and knowledge of leading LXP and LMS solutions in the market (e.g. Edcast, Fuse, Saba, & SumTotal). Experience with Agile/Scrum methodology and tools. Excellent business analysis skills and strong knowledge of the Project Management principles and the SDLC process.

Strong hands-on development experience using Angular 8+, Python, and Java / C++. Experience in configuring and maintaining ArcGIS. Experience building Geospatial Machine Learning models and integrating them into the application stack. Experience in Amazon AWS, Azure Cloud architecture. Experience working with modern architectures (e.g., automation, cloud-based, microservices-based) in a DevOps environment.

Extensive knowledge of IT, enterprise architecture, software development life cycle, and information security platforms and applications. Experience in providing guidance for application security, risk assessment, and data protection based on data sensitivity and associated business risks. Prior experience with AWS, Azure, and DevSecOps in the context of application development is required. Certification in information security such as CISSP is preferred, but not required.

Experience in business continuity management, IT Service Continuity, IT disaster recovery, crisis management and/or operational risk management. Certification in ITIL foundations is required.  Certification as Business Resilience IT Professional is preferred, but not required.

Extensive experience as a Business Analyst for a large financial institution. Experience in the investment management industry. Extensive experience implementing or working in systems like Summit, Murex. Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support. Knowledge of products like Bonds (PV and Structured), MBS, ABS, Repos/Reverse Repos, Futures, Options, Swaptions etc., including understanding of trade life cycle events from an investment and capital market perspective. Familiarity with the settlement and accounting process associated with the above products. 

Experience as a full stack software developer. Excellent knowledge of at least two of the following tech stacks: Java, .NET, PHP. Expert-level expertise with OOP. Excellent experience with Shell scripting. Very good experience with SQL, enterprise job schedulers. Experience developing web applications utilizing HTML5, CSS3, and Angular framework. Experience with Web services, JSON, XML, and SOAP. Python scripting experience.

Experience as a software developer. Expert knowledge and experience with PL/SQL, Oracle 19c. Very good knowledge and experience with ETL tools - Talend preferred. Very good experience with data storage and retrieval. Good experience with Shell scripting. Good experience using version control systems, preferably GIT.

Experience in ETL Development. Experience with Version Control, Job Scheduler and change management tools. Experience with Python and Shell scripting.

The position holder is responsible for providing broad level of technical support and management of SAP applications and related database systems by handling SAP Basis administration and technical core competencies tasks including SAP software installation, upgrade, applying support packages, installation add-on software components, SAP profile parameter changes, workload analysis, system error analysis and establishing standard Basis background jobs and system health checks and monitoring. This position supports thousands of users to deliver WBG global mission using state-of-the-art technologies and complex business software. Strong team building and critical thinking skills are a must. 

2+ years of data analytics experience, with a strong preference for experience in web analytics. Expertise in SQL, R, Python data analysis packages to manipulate data and draw insights from large data sets. Strong analytical and communication skills with close attention to detail. A strong quantitative, creative, and problem-solving mindset.

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