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PRESS RELEASEApril 3, 2023

World Bank Continues to Support Morocco's Financial and Digital Inclusion Reforms

The third financing in the series was approved to continue supporting access to financial and digital services for individuals and businesses

WASHINGTON, April 3, 2023 – The Board of Directors of the World Bank approved on March 31st a third Development Policy Financing (DPF) of $450 million aimed at advancing financial and digital inclusion, adding to the two previous financings. The series of financing projects supported the government of Morocco in implementing reforms to improve financial inclusion, digital entrepreneurship, and access to digital infrastructure and services for individuals and businesses.

Since 2018, financial inclusion has been a top policy priority for promoting job opportunities and economic empowerment for households, micro and medium-sized enterprises (MSMEs), women, youth, and rural populations. Access to a diverse suite of financial services (remittances, savings, insurance, credit) helps the vulnerable populations manage risks and adapt to climate change. During the pandemic of COVID-19, digital financial services and microfinance institutions were critical to channel support to households and businesses and reaching people in remote regions.

This series has enabled Morocco to significantly move the frontiers of financial and digital inclusion. 44% of Moroccans today have access to a bank account versus 29% in 2017, and 30% use digital payments versus 17% in 2017 (Findex survey). The infrastructure for digital payments has expanded with 31% of rural districts now covered by mobile payment networks and 19 mobile payment providers operating. The value of digital payments has significantly grown to reach 2 billion MAD (approximately $195 million) in 2021, laying the ground for reforming social protection programs with digital cash transfers. The series has enabled the development of microinsurance, collateral registry and guarantees to support credit to MSMEs. Various actions directly supported women's access to finance and economic empowerment. For instance, women's participation in the Boards of listed companies has increased from 14.9% in 2019 to nearly 20% by the end of 2022; and women-led 13.5% of tech start-ups have benefitted from an annual foreign currency allocation during the pandemic to import goods and services required by their activities. Important challenges remain, nonetheless: the gender gap in access to financial services is still at 25 percentage points, and there is a need to strengthen the use and acceptance of digital financial services by merchants.

"This third financing is in line with the recommendations of the New Development Model (NDM), which emphasizes the need for a paradigm shift to promote inclusive, private sector-led growth to improve public services and reduce social and spatial disparities," said Jesko Hentschel, Country Director for the Maghreb and Malta at the World Bank. "The government of Morocco has begun to operationalize these recommendations by digitalizing social protection programs, supporting equity financing and non-banking instruments for innovative companies, and digitalizing public procurement for better access of SMEs to public contracts."

This third financing consolidates reforms initiated by Morocco to foster financial inclusion by expanding access to a diverse range of financial services to rural populations, women, and youth, and digital entrepreneurship by diversifying the financial instruments available to young and innovative firms to support job creation. "These reforms include a new legal regime for microfinance institutions allowing them to take deposits and expand their outreach, regulations to expand microinsurance, and a new law on credit bureaus for processing non-financial data so that the unbanked people can get a history to access credit," added Caroline Cerruti, Senior Financial Sector Specialist, and Program Co-Leader at the World Bank. "The reforms also include the implementation of the digital management and payments for Morocco's largest cash transfer program, Tayssir, providing subsidies to 3 million school children and helping to lay the foundation for the social protection reform."

The microfinance sector will be able to transform from non-profit associations into deposit-taking institutions to grow their funding base and offer a wider range of savings and credit products to women and rural populations. Currently, the number of beneficiaries is well below the targets of 1.8 million in 2023 and 3 million in 2030, outlined in the National Financial Inclusion Strategy.

This DPF also supports digital entrepreneurship and innovative MSMEs. "The DPF offers new financing instruments that benefit MSMEs - sometimes considered too risky for traditional banks - including crowdfunding for new businesses, private equity for innovative and high-potential companies, and debt funds that mobilize institutional investors to finance existing SMEs," relayed Cyril Desponts, Economist and Program Co-Leader at the World Bank.

The amendment of the private equity law will support the government's efforts to modernize and decarbonize the economy through the Mohammed VI Fund for Investment which will raise and invest private equity funds. This reform, as well as the introduction of the regulatory framework for debt funds were also supported by the Joint Capital Market Program (JCAP)1.

The World Bank Group considers financial and digital inclusion key enablers in reducing extreme poverty and boosting shared prosperity.

[1] JCAP is a joint program between IRBD and IFC, and is made possible globally thanks to the support of the governments of Switzerland, Germany, Norway, Luxembourg, Japan, Australia and the Netherlands.


In Washington
Susan E. Pleming
In Morocco
Estelle Allano
+212 777-172954
Meryam Benjelloun
+212 659-597-046


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