Sheila Jagannathan is Lead Learning Specialist and Program Manager of the OLC which is part of the Development Economics Knowledge Management practice of the World Bank. She serves as the organization’s focal point on digital learning and issues at the intersection of technology use and education in emerging countries. She is an innovative and strategic educational leader with over 30 years experience in designing and managing distance learning programs/knowledge products and transforming the use of online and classroom pedagogies and technology. Sheila also provides policy advice and technical assistance to World Bank country-level capacity building programs (both government and training institutes seeking to introduce technologies in their educational systems) in, East Asia, China, the Middle East and North Africa, Africa and South Asia
Her current areas of interest and activity include: Disruptive technologies for learning, the changing nature of work and continuous learning, AI enriched learning environments, adaptive and personalized learning, chatbots, MOOCs, experiential pedagogy, online/hybrid strategies, development of rich multimodal and social learning environments, big data and learning analytics, LMS and learning ecosystems. She serves on the advisory board and planning committees of several professional associations such as e-Learning Africa, the International Conference on e-Learning (ICEL) and the Association of Advancement of Computer Education (AACE). She holds a Masters and Certificate of Advanced Graduate Studies from Boston University in Education Media and Technology and Artificial Intelligence-based systems for learning respectively.