Stephanie von Friedeburg
Chief Operating Officer, International Finance Corporation
As the Chief Operating Officer for IFC, Ms. Stephanie von Friedeburg leads all IFC investment operations and advisory services, delivering private sector capital and solutions to create jobs, positive development outcomes, and opportunities in the world’s poorest and most fragile countries. In addition to overseeing new business, she manages IFC’s $55 billion debt and equity portfolio across 104 offices.
President & CEO, TripAdvisor
Steve co-founded TripAdvisor in 2000 with the mission to help travelers around the world plan and book the perfect trip. Under his leadership, TripAdvisor has grown into the largest travel site in the world. As CEO, Steve has led the growth of TripAdvisor, Inc., which includes 24 other travel media brands that operate in 48 markets worldwide.
Chief Technology Officer and Director of Enterprise Architecture and Technology, World Bank Group
Lesly Goh (LinkedIn Profile) is the World Bank Group Chief Technology Officer and Director of Enterprise Architecture and Technology. Her expertise is in leveraging Cloud technology to deliver business outcomes such as client responsiveness, organizational effectiveness and manage risks. She also provides technology advisory on Disruptive Technology to address the Development challenges.
Chief of the Labor Markets Division, Inter-American Development Bank
Carmen Pagés is the Chief of the Labor Markets Division of the Inter-American Development Bank (IDB). Previously, she was a principal research economist at the IDB’s Research Department and led key publications such as The Age of Productivity: Transforming Economies from the Bottom Up. She is also the author of the book Law and Employment: Lessons from Latin America and the Caribbean jointly with the Nobel Laureate Prof. James Heckman and other books. She has published extensively in leading academic and policy journals in the areas of labor markets, social security and productivity. Prior to joining the IDB, she worked as a senior labor economist at the World Bank from 2004 to 2006. She holds a M.A. degree in economics from the Universidad Autónoma de Barcelona and a Ph. D. in economics from Boston University.
Founder and President, Tourism Economics
Adam Sacks is the founder and President of Tourism Economics, an Oxford Economics company dedicated to quantitatively-based consulting to the travel sector. Over the past twenty-two years, Adam has worked with hundreds of destinations, industry associations, and companies around the world in the areas of opportunity and risk assessments, policy analysis, and economic impact.
Hon. Catherine Afeku
Minister for Tourism, Arts and Culture, Ghana
In January 2017, His Excellency, Nana Addo Dankwah Akuffo-Addo, President of the Republic of Ghana, appointed Hon. Catherine Afeku as Minister for Tourism, Arts and Culture, a role she has played diligently over the last one and half years. Her dynamism, coupled with a deeper sense of appreciation of the sector has led to the initiation of many projects and programmes such as, digitization and automation of revenue collection various tourist sites i.e. Cape Coast and Elmina Castles, Wli Waterfalls, Kwame Nkrumah Memorial Park to boost revenue generation and an aggressive marketing drive to project Ghana as a preferred tourism destination through the “See Ghana” “Eat Ghana” “Wear Ghana” campaign which is currently running on Cable News Network (CNN) and other social media platforms.
H.E. Lina Annab
Minister of Tourism and Antiquities, Jordan
Prior to assuming her ministerial post in June 2016 Minister Annab was the general manager of Zara Investment Company (Holding). She was also a member of the board of directors of various private and public shareholding companies in Jordan. She represented the private sector on the "Employment –Technical Vocational and Education Training Council (E-TVET Council)". She was a member of a number of selections and judging panels for renowned awards and fellowships in entrepreneurship and leadership. Until recently, HE represented the private sector on the Board of Directors of Jordan Tourism Board (JTB) as well as on the "Economic and Social Council."
Acting Director of Research at the Caribbean Tourism Organization
Ryan oversees many facets of the unit including the Caribbean tourism performance reports, the development and maintenance of various reporting and digital analytical tools for our regional members, the execution of various exit surveys across the region including visitor satisfaction and expenditure surveys and market research. Mr. Skeete is also at the helm of the production of relevant tourism research in the Caribbean that encompasses the impact of marine & environmental quality on the tourism sector, tourism forecasting and demand modelling. He is a keen researcher who has authored several research papers in peer-reviewed journals on various topics in tourism such as the outstanding and often-cited “Can Google data improve the forecasting performance of tourist arrivals? Mixed-data sampling approach.”
CEO & Founder, E-Tourism Frontiers
Damian Cook is the founder and CEO of E-Tourism Frontiers-a major global initiative to develop online tourism in developing markets globally. He has extensive experience with digital and content development and marketing working within DMOs, the private sector and as a consultant. He is a frequent and popular presenter at global tourism forums.
Acting Vice President, Equitable growth, Finance and Institutions (EFI), World Bank Group
Akihiko Nishio, a Japanese national, is the Director for Strategy and Operations for the Equitable Growth, Finance & Institutions (EFI) Practice Group since July 2017. He is concurrently the Acting Vice President for EFI from March 2018 to present.
Director, National Travel and Tourism Office, United States Department of Commerce
Isabel Hill is the Director of the National Travel and Tourism Office at the U.S. Department of Commerce. She and her team support and implement policies and programs that foster the competitiveness of U.S. travel and tourism industries in collaboration with the private sector and other federal agencies. Her office produces the national statistics on travel and tourism and serves as the federal liaison to the nations tourism promotion organization, Brand USA. Her office also represents U.S. travel and tourism policy in bilateral and multilateral fora.
Founder & President, CACHET Consulting
A trusted and respected strategic advisor and six-time author in Tourism & Development, London-based Anita Mendiratta is the Founder and President of CACHET CONSULTING. With over two decades of global professional working and living experience, Anita has developed an innate ability to feel the ‘heartbeat’ of societies - the economic, social, political, cultural and environmental dynamics impacting and inspiring nations facing change, making her highly sought after strategist & advisor in the areas of national growth, development, and often, recovery.
Practice Director, Finance, Competitiveness & Innovation
Najy Benhassine is the Practice Director for the Finance, Competitiveness & Innovation (FCI) Global Practice at the World Bank Group. He is responsible for the MENA regional team of the FCI practice as well as the global teams in charge of the Firm capabilities and innovation and the Industry solutions agenda.
Head of the Gender Secretariat, IFC
Henriette is the Head of the Gender Secretariat at the International Finance Corporation (IFC), a member of the World Bank Group. She serves as an advocate for gender equality issues in the private sector and leads a team that works with IFC’s clients to include both women and men as entrepreneurs, employees, consumers, community stakeholders and leaders. Henriette is currently also a Harvard Women and Public Policy Program Fellow.
Director of Strategic Partnerships for APAC, Airbnb
Thao is Airbnb’s Director of Strategic Partnerships for the Asia Pacific, developing partnerships that advance the company's role in promoting economic inclusion, women’s empowerment, and sustainability. She oversees Airbnb's regional work with national tourism authorities and destination marketing organizations, private sector partners, development organizations, and multilateral institutions.
Global Manager CSR, Booking.com
Marianne leads the company’s corporate social responsibility programme, Booking Cares. In this role, Marianne oversees all global efforts focused on building a sustainable future for the global tourism industry. This started with creating social value through initiatives like the Booking Cares Volunteer Programme which sees employees partner with local NGOs on projects that help improve destinations worldwide.
Global Director, Industry Relations, TripAdvisor Media Group
Sally Davey founded Tripbod.com, which became one of the world’s largest networks of vetted local travel experts. The venture focussed on developing and promoting authentic cultural experiences to visitors whilst actively supporting micro-entrepreneurship. In parallel with building her business, Sally co-founded the not-for-profit Responsible Tourism Network, hosting events on every continent for micro-entrepreneurs working at the grass roots of emerging destinations. To date the network represents 16,500 entrepreneurs and disruptors worldwide.
Global Director, Strategic Insights, TripAdvisor
Charlie Ballard leads TripAdvisor’s Strategic Insights team, using both external studies and TripAdvisor’s billions of monthly traveller research data points to better understand the changing world of travel and leverage this understanding to help TripAdvisor’s best clients stay ahead of the rapidly changing global travel and tourism marketplace.
Editor at Large, National Geographic Travel Media
Norie Quintos is a consultant for the travel industry on communications strategy, media relations, custom content, and messaging. She helps destinations and travel companies find and tell their stories through communications audits, seminars and training, coaching, and print and pixel projects. An award-winning journalist, she is an Editor at Large for National Geographic Travel Media, contributing content and representing the iconic brand.She is on the advisory boards of Adventure Media, the Transformational Travel Council, National Geographic Travel Media, Impact Travel Alliance, and the social enterprise startup Giving Way.
Practice Manager, Finance, Competitiveness & Innovation Global Practice, World Bank Group
As the Industry Solutions' Practic Manager Ernesto oversees global engagements on agribusiness, manufacturing, tourism, special economic zones, and value chain competitiveness.
Senior Private Sector Specialist, Finance, Competitiveness & Innovation Global Practice, World Bank Group
Louise has 20 years experience in the design, implementation, and monitoring of tourism development projects in more than 30 countries around the World. Former President and CEO of Sustainable Travel International, Louise is a strong advocate for the use of tourism as a tool for the sustainable tourism development and the advancement of women. She is also the author of the 2010 UNWTO and UN Women “Global Report on Women and Tourism”, the 2017 World Bank Report, Women and Tourism: Designing for inclusion and a co-author of the World Bank Group Publication “Tourism in Africa: Harnessing Tourism for Growth and Improved Livelihood”. She is currently leading the WBG efforts exploring tourism development potential of the sharing economy.
Senior Private Sector Development Specialist, Finance, Competitiveness & Innovation Global Practice, World Bank Group
Hannah Messerli works globally on the development complexities of tourism in today’s rapidly changing destinations. Through integration of research and best practices, Hannah contributes to advancing sound tourism policy, planning and analytics for emerging economies.
Senior Private Sector Specialist, Finance, Competitiveness & Innovation Global Practice, The World Bank Group
John Perrottet has worked in tourism for over 30 years, mostly in emerging markets where he specializes in tourism development and investment generation. His experience extends across the developing world – in Africa, Asia and the Pacific, Latin America and the Caribbean, South Eastern Europe and the Middle East – where he has advised both governments and private clients.
Senior Urban Management Specialist, SURR Global Practice, World Bank Group
Christianna began working in the Urban Development anchor on topics such as solid waste management and slum upgrading in 1999. She has been working on cultural heritage since 2002. She coordinated the Bank’s work on cultural heritage and introduced the sustainable tourism agenda in 2007 via the Community of Practice before moving into the Middle East and North Africa region in 2009. During her time in MNA she worked on operations in West Bank and Gaza, Lebanon, Jordan and the Gulf Countries. She moved to the Global Unit in March 2017 to work as the focal point for cultural heritage and tourism as well as to contribute to other core issues.
Senior Tourism Consultant, Finance, Competitiveness & Innovation Global Practice, World Bank Group
Martine Bakker is a tourism development consultant with over twenty years of experience, working for development organizations and NGO’s mostly in emerging markets. She works globally on tourism development efforts to facilitate inclusive growth through project implementation and tourism research.