National educational technology agencies (‘ICT/education agencies’, and their functional equivalents) play important roles in the implementation and oversight of large scale initiatives related to the use of information and communication technologies in education in many countries. That said, little is known at a global level about the way these organizations operate, how they are structured, and how they typically evolve over time.
By documenting emerging lessons from the histories of various national educational technology agencies and their functional equivalents, which are typically responsible for similar roles but which can differ radically in form by country and over time, it is hoped that this publication can help inform perspectives of decision makers considering how to create and support such an institution, the forms it might take, what roles it might take on, and how these forms and roles might be expected to evolve over time.
1. Lessons from international experiences
Michael Trucano & Gavin Dykes
2. Lessons from Korea (KERIS)
Youngsun Kwon & Sanghyun Jang
3. Lessons from Malaysia (Smart Schools Initiative)
Molly N.N. Lee & Soon Seng Thah
4. Lessons from England (Becta)
5. Lessons from Chile (Enlaces)
6. Lessons from Armenia (NaCET)
Edmond Gaible & Anush Shahverdyan
7. Lessons from Uruguay (Plan Ceibal)
8. Lessons from Indonesia (PUSTEKKOM)
Neil Butcher & Petra Bodrogini
9. Lessons from Costa Rica (Omar Dengo Foundation)
Carla Jimenez Iglesias
10. Lessons from Thailand (Schoolnet Thailand)
11. Lessons from the Philippines
Benjamin Vergel De Dios
12. Lessons from Australia (EdNA)
Gerald White & Lesley Parker
13. Other notable institutions from around the world
Trucano, M. & Dykes, G. (2017.) Building and sustaining national educational agencies: Lessons, models and case studies from around the world. Washington, DC: The World Bank.