publication
Building and sustaining national educational technology agencies: Lessons, Models and Case Studies from Around the World

Highlights
  • National educational technology agencies (‘ICT/education agencies’, and their functional equivalents) play important roles in the implementation and oversight of large scale initiatives related to the use of information and communication technologies in education in many countries.
  • Many, if not most, national ICT/education agencies were formed explicitly to help oversee and/or implement a large project in the education sector to help build out ICT infrastructure (e.g. connectivity, computer labs, laptop deployments) in schools. A typical 'life cycle' of such organizations can be observed, characterized by different attributes and characteristics of, and different challenges faced by, such institutions depending on which of the five stages of development they typify.
  • National educational technology agencies assume one of six common models or institutional structures, based on country contexts and needs. Over time, these models can -- and do -- change.

National educational technology agencies (‘ICT/education agencies’, and their functional equivalents) play important roles in the implementation and oversight of large scale initiatives related to the use of information and communication technologies in education in many countries. That said, little is known at a global level about the way these organizations operate, how they are structured, and how they typically evolve over time.

By documenting emerging lessons from the histories of various national educational technology agencies and their functional equivalents, which are typically responsible for similar roles but which can differ radically in form by country and over time, it is hoped that this publication can help inform perspectives of decision makers considering how to create and support such an institution, the forms it might take, what roles it might take on, and how these forms and roles might be expected to evolve over time.

Contents

1. Lessons from international experiences
Michael Trucano & Gavin Dykes  

2. Lessons from Korea (KERIS)
Youngsun Kwon & Sanghyun Jang 

3. Lessons from Malaysia (Smart Schools Initiative)
Molly N.N. Lee & Soon Seng Thah 

4. Lessons from England (Becta)
Gavin Dykes 

5. Lessons from Chile (Enlaces)
Eugenio Severin 

6. Lessons from Armenia (NaCET)
Edmond Gaible & Anush Shahverdyan 

7. Lessons from Uruguay (Plan Ceibal)
Eugenio Severin 

8. Lessons from Indonesia (PUSTEKKOM)
Neil Butcher & Petra Bodrogini 

9. Lessons from Costa Rica (Omar Dengo Foundation)
Carla Jimenez Iglesias 

10. Lessons from Thailand (Schoolnet Thailand)
Saowaruj Rattanakhamfu 

11. Lessons from the Philippines
Benjamin Vergel De Dios 

12. Lessons from Australia (EdNA)
Gerald White & Lesley Parker 

13. Other notable institutions from around the world
Michael Trucano 

 

Trucano, M. & Dykes, G. (2017.) Building and sustaining national educational agencies: Lessons, models and case studies from around the world. Washington, DC: The World Bank.

download this publication