For those who regularly move goods in and out of the country, the difference is remarkable. According to Akan Haidin, an importer from Turkey, “Customs works very well and it’s really amazing. There is order everywhere and the service has become much faster. Everything has really become simpler and more comfortable for us.”
Nodar Stepanishvili, a food importer, agrees. “I have been importing food products into Georgia for the last 15 years and the work of customs can be divided into two stages: before the creation of the Economic Zone of Registration … and after.”
Which is by design, says Samson Uridia, head of the Department of the International Relations of the Revenue Service of the Ministry of Finance. “Georgia’s customs service has implemented a one-stop principle, when an economic operator goes through all customs clearance operations in one place. This is a great time-saver, but also allows for saving of all types of various expenses,” Uridia explains.