Learn how the World Bank Group is helping countries with COVID-19 (coronavirus). Find Out

Events
Image
Trust, Voice, and Incentives: Learning from Local Successes in Service Delivery in the Middle East and North Africa
April 16, 2015World Bank Headquarters, MC2-800 & Online


Join regional policy makers, practitioners and civil society representatives for a discussion on what it will take to instill adequate accountability and motivation among public servants and service providers toward meeting citizens’ needs. The event will focus on education and health, and explore how weak external and internal accountability relationships prevalent in political and administrative spheres in the region undermine incentives toward policy implementation and performance. To motivate the search for solutions, the discussion will also include first-hand accounts of local success stories.

ImageFollow the event with #BreaktheCycle
 

Date: Thursday, April 16, 2015
Time: 2:00 p.m. - 3:30 p.m. | 18:00 – 19:30 GMT or convert time)
Location: World Bank Headquarters, MC2-800 & Online

The relationship between citizens and governments is at the heart of effective service delivery and vital for stable and resilient societies. Rebuilding this relationship is critical as countries in the Middle East and North Africa seek to renew the social contract.

Join regional policy makers, practitioners and civil society representatives for a discussion on what it will take to instill adequate accountability and motivation among public servants and service providers toward meeting citizens’ needs. The event will focus on education and health, and explore how weak external and internal accountability relationships prevalent in political and administrative spheres in the region undermine incentives toward policy implementation and performance. To motivate the search for solutions, the discussion will also include first-hand accounts of local success stories. These stories reveal how some communities have managed, often despite difficult circumstances, to attain extraordinary outcomes using innovative local solutions to prevailing problems.

ImageHafez Ghanem
Vice President, Middle East and North Africa, World Bank Group 
ImageSami Hourani
Director, Leaders of Tomorrow, and Founder/CEO, Forsa for
Education, Jordan 

 

ImageDeborah Amos
Correspondent, National Public Radio

 

 

ImageGhada Waly
Minister of Social Solidarity, Egypt

 

 

ImageNoureddine Chamengui
Secretary General of the Primary Education Supervisors
Union, Tunisia

 

 

ImageAbla Habayeb
Principal of Kufor Quod Secondary School, West Bank