9:00 am – Welcome
Elisa Liberatori Prati, Chief Archivist and Manager - World Bank Group Archives
April Miller, Program Lead - World Bank Group Archives
9:30 am – InterPARES Trust Overview
Luciana Duranti, Project Director - InterPARES Trust
10:00 am – Report on Team Australasia Research
Adrian Cunningham - Queensland State Archives
This presentation reports on the outcomes of that workshop and on the research projects already underway. The initial research projects were a case study of outsourced storage for New Zealand's National Digital Heritage Archive involving a Government private cloud, and a pilot study exploring the cognitive aspects of users and trust. At present Team Australasia is small, but it is hoped that out of the research workshop momentum will build and more participants will join the fold. Of particular interest to Australasia is the issue of building regimes of trust involving indigenous peoples when archiving and disseminating indigenous digital cultural heritage over the Internet - especially managing regimes of reuse in such contexts. Other possible research studies that are being explored include: As-a-service 'Dark' repositories - a contradiction in terms or a realistic option?; How to encourage creating agencies to use and trust digital archiving services for digital records in their custody?; How to implement trusted and sustainable regimes of access to distributed digital holdings?; and Business models for memory institutions needing to accommodate both analogue and digital holdings.
10:30 am – Break
11:00 am – Contracts in the Cloud
Jessica Bushey - University of British Columbia
The North America Team Project 14 - Trust in Cloud Service Contracts will be presenting two research products for discussion and dissemination at the May 2015 meeting in Washington, D.C. At the last IPTrust Plenary in Vancouver, BC (February 2015) it became clear that research products from Project 14 were needed by IP Trust researchers working in other areas to support their activities. Therefore, the first research product to be discussed and shared is the Cloud Service Contracts Annotated Bibliography; and the second research product to be discussed and shared is the Cloud Contract Checklist. The Checklist has been tested by Project 14 team members, however, it is our intention that IPTrust researchers will provide feedback as they implement the checklist in their projects. This feedback will guide further revisions of the Checklist and contribute to the final Checklist, which will be included in our final report to IPTrust in Fall/Winter 2016. The Annotated Bibliography and the Cloud Contract Checklist will be made available on the restricted researcher section of the IPTrust website.
11:30 am - New Technologies, New Challenges: Retention & Disposition in the Cloud
Patricia Franks - San Jose State University
The InterPARES Trust project, Records Retention & Disposition in a Cloud Environment, examines challenges presented when storing records in a cloud environment. This presentation will review core records retention and disposition functional requirements extrapolated from relevant standards and guideline, present information provided by vendors about retention and disposition functionality built into cloud services, and share challenges identified by analyzing the responses of168 records and information professionals to a 2015 survey related to cloud records retention and disposition.
12:00 noon - Connected Cops: Police, Social Media, and Records
Lois Evans - University of British Columbia
The InterPARES “Social Media Use in Government” study examines public engagement with local governments’ social media efforts in 10 American and 10 Canadian municipalities from a records and archives perspective in order to discover standards of practice and initiatives that support and promote citizen trust in government. This discussion will focus on the use of social media by local law enforcement agencies during four widely publicized police incidents, including a terrorist act, an officer death, a natural disaster, and a sports riot (i.e. Boston bombing, Riverside shooting, Calgary flood, and Vancouver hockey riot).
12:30 pm – Lunch
1:30 pm – Trust in Governmental e-Services
Hrvoje Stancic - University of Zagreb
The results of a comparative study of governmental e-services in eight selected EU countries are presented. The analyzed e-services are divided into two main groups – e-services for citizens, or G2C (Government to Citizens, 12 services), and e-services for businesses, or G2B (Government to Business, 8 services). The survey used for analysis contained 52 questions divided into six categories. All services were ranked according to the 6-level maturity model. The developed survey is considered on one side to function as guidance for the users of e-services and on the other side as guidelines for the e-service providers on what information about the e-service should be made available online in order for the users to consider the e-service as responsible, reliable, accurate, secure, transparent and trustworthy as well as that it considers privacy issues, duties to remember (i.e. digital preservation), and the right to be forgotten (i.e. safe deletion). The results are outlined and interpreted, and the recommendations on how to establish a trusted governmental e-service are given.
2:00 pm - Are Records Safe in the Cloud?
Kenneth Thibodeau - InterPARES Trust North American team
Many companies offer the opportunity to store records in the Cloud, offering cost savings, access to greater technical resources and options and relief from technical support burdens, but also loss of control over what technologies are used, where records are stored and even what is done to them. ITrust is investigating a variety of issues related to trusting records stored in the Cloud. It has teamed up with the Object Management Group to develop requirements and specifications for preserving records in the cloud so that they remain trustworthy. This presentation will provide an overview of progress to date and the outstanding challenges.
2:45 pm – Break
3:00 pm – Panel
Victoria Lemieux (WBG) and Provenance Group
The concept of provenance is now used in a wide range of fields, including archives, law, computing, forensics, and visual analytics. Each of these fields understands the meaning and purpose of Provenance in subtly difference ways. This panel presents the results of deliberations at the InterPARES Trust Provenance Workshop (which is to be held on May 14). The panel brings together presenters from different cognate areas to discuss their understanding of the concept of Provenance and its uses, with particular reference to trust in distributed computing environments (e.g., Cloud computing). The aim will be to create cross-disciplinary bridges of understanding with a view to arriving at a deeper and expanded perspective on the different facets of Provenance and how traditional definitions and applications may be enriched via multidisciplinary synthesis.
5:00 pm - Symposium closes with Reception