Europe and Central Asia | Governance

BLOG: To respond to crises, governments need effective, accountable and inclusive institutions

What does it take to have access to clean water? Or a constant supply of electricity? Depending on where you are in the world – the answer to these questions could be “not much” or “a lot”. Even in normal times, access to these basic services is a challenge in some countries. During a crisis, it can be much harder. Effective, accountable and inclusive institutions are an essential part of the solution.

NEW REPORT: Fiscal Transparency During the Covid-19 Emergency Response

This report presents a comparative analysis focused upon the experiences and lessons drawn from fiscal transparency efforts in three countries in the Western Balkans - Bosnia and Herzegovina (BiH),[1] North Macedonia, and Serbia – focusing on the COVID-19 period.

Digitalization and Data-Sharing Are Helping Kosovo Boost Tax Compliance and Reduce Informality

Many businesses in Kosovo’s taxpayer registry have missing or invalid address information, and a significant share of individual businesses do not file tax returns in any given year, despite being registered as active enterprises. The World Bank, with the support of the Global Tax Program (GTP), is helping Kosovo to address these challenges.

Working towards people-centered health care in Bosnia and Herzegovina

A World Bank project in Bosnia & Herzegovina has strengthened transparency and accountability in the health sector by leveraging citizen engagement and technology.