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What We Do

The World Bank Accountability Mechanism is comprised of two constituent parts: the Inspection Panel and the Dispute Resolution Service.

In response to complaints from project-affected people, the Inspection Panel has a mandate to review projects funded by the World Bank through the International Bank for Reconstruction and Development and International Development Association. The Panel assesses allegations of harm to people or the environment and reviews whether the Bank followed its operational policies and procedures. 

The Panel also provides advisory services through different reports and publications on lessons emerging from its cases.

The Dispute Resolution Service offers complainants and borrowers another avenue to address their issues by offering them an independent and voluntary dispute resolution process in the context of Requests for Inspection to the Panel.