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BRIEF

Developing and Operationalizing a National Financial Inclusion Strategy : Training Materials

December 18, 2018

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This December 2018 training served to guide financial sector authorities through developing and operationalizing a National Financial Inclusion Strategy (NFIS). The training covered the overall NFIS development process, the key content for an NFIS document, and operationalizing an NFIS following its launch. Financial sector experts from the World Bank Group also provided technical sessions on key NFIS policy areas, including digital payments, fintech, credit infrastructure, financial consumer protection and agricultural finance. The training emphasized peer-to-peer learning with Master Trainers from Peru, Jamaica and Indonesia sharing insights into challenges and success factors experienced by their countries during NFIS development and operationalization. The training was based on the World Bank Group Toolkit for the Development and Operationalization of a National Financial Inclusion Strategy. Please visit National Financial Inclusion Strategies Resource Center for more information. The training materials – including presentations and videos – are below.

Day 1: Monday, December 10, 2018

Welcome Video

Introductory and key-note remarks for the training, including an overview of learning objectives and the training agenda.
Speakers: Sebastian Molineus, Mahesh Uttamchandani

Session 1: National Financial Inclusion Strategies OverviewVideo | PDF

This session provides an overview of the NFIS development and operationalization process in the context of key barriers to financial inclusion and the potential for digital approaches to accelerate progress.
Speaker: Douglas Randall

Session 2: NFIS Development Process - OverviewVideo | PDF

This session explores how to identify and engage NFIS stakeholders during the development process, as well as identify an appropriate drafting model, roadmap and conduct preparatory work. Experiences and insights from the experiences of several countries are explored and discussed.
Speaker: Helen Gradstein

Session 3: NFIS Development Process – Learning from Peru, Jamaica and IndonesiaVideo | PDF 1 | PDF 2 | PDF 3

Representatives from Peru, Jamaica and Indonesia present an overview and lessons learned from the NFIS development experience in each country – including related to data and diagnostics, stakeholder engagement, and approval processes -  followed by a discussion and Q&A.
Speakers: Juan Carlos Chong, Melanie Williams, Putra Arsana

Session 4: Data and Diagnostics for NFIS DevelopmentVideo | PDF 1 | PDF 2 | PDF 3

Presenters highlight key global data sources and diagnostic tools for evidence-based NFIS development, including the Global Findex, CGAP Smallholder Household Surveys and the Enterprise Surveys.
Speakers: Dorothe Singer, Joshua Wimpey, Emilio Hernandez 

Session 5: NFIS Development Process - Activity 
Participants map relevant stakeholders, draft an initial NFIS roadmap, and identify data and diagnostic gaps. 

Session 6: NFIS Policy Area – Credit InfrastructureVideo | PDF

This session explores the role of credit infrastructure in advancing financial inclusion – with a focus on MSME finance - as well as various policy, regulatory and supervisory actions to consider in the context of an NFIS.  
Speaker: Luz Maria Salamina

Session 7: NFIS Policy Area - Regulating FintechVideo | PDF

This session explores how to leverage and regulate FinTech to advance financial inclusion, including various approaches to help enable innovation for greater access, usage and quality of financial products and services.
Speakers: Dorothee Delort, Helen Gradstein

 

Day 2: Tuesday, December 11, 2018

Session 8: NFIS Template and Key Components - OverviewVideo | PDF

This session guides participants through a template to facilitate the drafting of a comprehensive and action-oriented NFIS. Topics include crafting an effective vision, baseline assessments and analysis of policy areas, barriers and gaps, and discussion of how to use these elements to develop action plans and M&E frameworks.
Speaker: Douglas Randall

Session 9: NFIS Template and Key Components – Learning from Peru, Jamaica and IndonesiaVideo | PDF1 | PDF2 | PDF3

Representatives from Peru, Jamaica and Indonesia present an overview and lessons learned from the NFIS drafting experience in each country – including related to formulating policy objectives, determining key actions, and designing governance arrangements - followed by a discussion and Q&A.
Speakers: Juan Carlos Chong, Melanie Williams, Putra Arsana

Session 10: NFIS Policy Area - Digital PaymentsVideo | PDF

This session explores the role of digital payments in advancing financial inclusion, including potential policy, regulatory and supervisory actions to consider for an NFIS. The session explores the CPMI-WBG Payment Aspects of Financial Inclusion framework, highlighting, among other topics, agent-based models, the role of non-banks, and digitization of government payments.  
Speakers: Dorothee Delort, Marco Nicoli

Session 11: NFIS Template and Key Components - Activity
Participants initiate drafting of a NFIS vision, objectives, policy areas and core targets, including through the use of key tools and templates. 

Session 12: NFIS Policy Area – Financial Consumer ProtectionVideo | PDF

This session explores the role of financial consumer protection in advancing financial inclusion, with special attention to consumer risks in fintech. Topics include potential policy, regulatory and supervisory actions to consider for an NFIS.  Presenters highlight key elements of the Good Practices for Financial Consumer Protection, 2017 edition.
Speakers: Jennifer Chien, Ligia Lopes

Session 13: NFIS Policy Area – Documentation BarriersVideo | PDF

This session explores how documentation requirements can contribute to financial exclusion, and outline effective, risk-based approaches to meet financial integrity and financial inclusion objectives as well as the role of digital identification.
Speaker: Emiko Todoroki

Session 14: NFIS Policy Area – Financial CapabilityVideo | PDF

This session explores the role of financial capability in advancing financial inclusion, and actions to explore when considering an NFIS. Topics include effective approaches for financial education, and areas to consider for an NFIS.
Speaker: Margaret Miller

 

Day 3: Wednesday, December 12, 2018

Session 15: Operationalizing an NFIS - OverviewVideo | PDF

This session provides an overview and guidance on how to operationalize key NFIS elements. Topics include establishing and convening related NFIS governance arrangements, initiating and implementing the action plan, and operationalizing the NFIS M&E system.  
Speakers: Douglas Randall, Helen Gradstein

Session 16: Operationalizing an NFIS – Learning from Peru, Jamaica and IndonesiaVideo | PDF 1 | PDF 2 | PDF 3

Representatives from Peru, Jamaica and Indonesia present an overview and lessons learned from NFIS implementation in each country – including related to establishing the M&E system, operationalizing governance arrangements, and implementing key actions - followed by a discussion and Q&A.
Speakers: Juan Carlos Chong, Melanie Williams, Putra Arsana

Session 17: Operationalizing an NFIS - Activity
Participants operationalize learnings from the previous session. Topics include developing a robust theory of change for NFIS actions, action plan tracking, and collecting and monitoring outcomes and national progress. A range of operational tools for a NFIS Secretariat are explored.

Session 18: NFIS Policy Area – Insurance and PensionsVideo | PDF

This session explores the role of insurance and pensions in advancing financial inclusion – including particular challenges and opportunities with respect to digital/fintech models - and actions to explore when considering an NFIS.
Speakers: Peter Wrede, Ekaterina Gratcheva, Mark Davis

Session 19: NFIS Policy Area – Regulation and Supervision of Non-Bank Financial InstitutionsVideo | PDF

This session explores how proportional regulation and supervision of non-bank financial institutions (e.g. microfinance institutions and financial cooperatives) can advance financial inclusion, highlighting the 2016 Basel Committee on Banking Supervision Guidance on the Application of the Core Principles for Effective Banking Supervision to the Regulation and Supervision of Institutions Relevant to Financial Inclusion.    
Speaker: Juan Carlos Izaguirre

Session 20: NFIS Policy Area – Reaching Rural and Agricultural ConsumersVideo | PDF

This session explores the particular challenges of reaching rural and agricultural consumers, highlighting the roles of various providers, policy approaches and spatial challenges.   
Speakers: Toshiaki Ono, Panos Varangis

Session 21: Next Steps for an NFIS
Participants share their plans for NFIS development and operationalization and solicit feedback from peers and World Bank experts.  
Wrap-Up & Closing Remarks
Speaker: Alfonso Garcia Mora

 

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NFIS Training Conference Participants - (c) World Bank 2018