Improve the Safety of High-Alert Medications (HAMs) (Self-Paced)


This course guides participants through the issues that surround high-alert medications (HAMs) safety, including concentrated solutions, and look-alike/sound-alike medications. You will also identify tools and tips to avoid making mistakes with HAMs.

Course Overview

This training course is based on internationally recognized medication safety practices. It is based on the WHO-initiated Global Patient Safety Challenge which describes the philosophy of patient safety including that errors are inevitable, and that they are provoked in large part by weak health systems. It includes the following topics:

  • Why improve the safety of High-Alert Medications (HAMs)
  • Establish Your HAM Team
  • How to Improve the Management of HAMs
  • Engage and Train Your Staff
  • Common Gaps and Measuring Compliance
  • Knowledge check
  • Course review and next steps


After taking this learning path, participants are expected to be able to:

  • Identify all high-alert medications (HAM), including look-alike/sound-alike (LASA) medications and concentrated electrolytes used in your facility.
  • Develop a standardized process for managing HAM including, LASA
  • medications, and concentrated electrolytes.
  • Mitigate harm by identifying HAM errors and preventing them.

Target Audience

Any hospital personnel involved in patient safety.


IFC MAS Advisory, Hospital Quality Program.

About Open Learning Campus

All registered users of OLC can experience its impact of new features. If you are already registered with OLC you can directly sign in to the new system. If you are a new user then do register to avail of the dynamic learning opportunities from WBG to deepen your knowledge and skills on a variety of development related topics. For example, you will have access to timely resources such as:

  1. Ted like video talks
  2. Podcasts
  3. Formal learnings (i.e., Self-paced courses/Facilitated Courses/MOOCs)
  4. Live events and Knowledge Exchanges
  5. Communities of Practice

You will have access to an extensive catalog of resources through which you can search and discover relevant learning materials.

How to Access the Course Content

To access the course content, please follow the below registration steps:

  1. Open
  2. Navigate to “No account?” and select “Create one!”. Select “Next” to continue with the next step.
  3. Enter the code that you received via email at the “Enter Code” field. Select “Sign in” to continue with the next step.
  4. Fill in your First and Last Names and select a preferred communication language. Select “Next” to continue with the next step.
  5. Select up to five learning goals. Select “Next” to continue with the next step.
  6. Select up to five skills. Select “Next” to continue with the next step.
  7. Congratulations and welcome to the OLC! You’ll find additional tips and suggestions inside the “Welcome to the Open Learning Campus” channel at the top of the home page.

Course Details

  • Mode: Self-Paced