IBRD Loan: US $32 million equivalent
Terms: Maturity = 20 years, Grace = 7 years
Project ID: P151972
The objective of the project is to improve the efficiency of delivery and access to selected administrative services in Albania. Specifically, the project will support: enhancing back-end systems, including business process re-engineering and automation; enhancing citizen interface, including improving front offices, creation of one-stop shops, and access to information; and improving government’s capacity to deliver.