• ISSUE DATE AND TIME: Dec 02,2021 08:23
  • CLOSING DATE AND TIME: Dec 16,2021 12:00

CLOSING DATE AND TIME: DECEMBER 16, 2021 @ 5.00 PM Dakar Time

The World Bank Dakar, Senegal office is seeking expression of interest from qualified firms who have experience in providing onsite IT Support Services at customer location. Firms should have experience in providing services such as IT helpdesk support, Hardware Support, Software Support, Server Support, Communication Links, Remote Access Services, Videoconferencing & Teleconferencing and Data Recovery.


1.  Vendor must have successfully and continuously been engaged in providing IT Support services to firms in Dakar, Senegal like those required in this Request for expression of interest over the last three (3) years. Kindly share copy of certificate of Incorporation.

2.  Vendor shall have revenues of at least XOF 130,000,000 during each of the prior two (2) years and has been operating in a positive position in at least one of the two years. Kindly share certified audited financial statements for two latest years and highlight the revenue and profit figures.

3.  Vendor shall have all required licenses, permits and related paperwork to operate in the line of business offered in accordance with all applicable laws, rules, and regulations of the jurisdiction wherein it is providing services. Kindly share the copy of Memorandum of Association.

4.  Vendor should have an office in Dakar, Senegal

Firms meeting the above mandatory criteria may request a solicitation package.

The solicitation may be obtained by sending an email to the designated Contracting Officer, referencing the following information:

1. Solicitation Number

2. Company Name

3. Contact Person Name and Title

4. Address

5. Telephone Number

6. Fax Number

7. Contact's Email Address

A copy of the solicitation will be sent to organizations that have replied to this advertisement and are eligible to receive this solicitation. All requests and questions regarding this solicitation shall be directed to the following designated Corporate Procurement Contract Officer(s):

Srikanth Srinivasan @ email address – ssrinivasan10@worldbank.org


The WBG reserves the right to publicly disclose contract award information, including but not limited to, name of company receiving the award, brief description of services, and contract award amount, for any contract award valued over US$250,000. Offeror's proposal and contractual documents will remain confidential and therefore not subject to disclosure.

The World Bank reserves the right to reject any or all responses without recourse.