This inequality is exacerbated by the persistent poor quality of public services, such as education, in rural and remote areas. While various government initiatives have improved access to education, quality and equity remain major challenges  for those in rural and remote areas.
To address these issues, the World Bank has partnered with the government of Indonesia to launch a pilot project called “ KIAT Guru ,” which aims to improve teacher presence, teacher service quality, and student learning outcomes, while enhancing community engagement and participation in remote areas.
“We [have] two different mechanisms. One of them is community empowerment… The community develops a service agreement with schools so they can agree upon the five to seven indicators that they think are a priority,” says Dewi Susanti, Senior Social Development Specialist, who leads the project.
In this video, Dewi Susanti and World Bank Senior Director Ede Ijjasz-Vasquez ( @Ede_WBG ) discuss the KIAT Guru project  and the lessons learned from its early stages.
Learn more about the World Bank’s work on citizen engagement  and enroll in an online course on Citizen Engagement  .
- Project: KIAT Guru  (Watch videos about the project here  and here )
- Brief: World Bank and Education in Indonesia 
- Overview: World Bank on Social Development 
- Report: Spending More or Spending Better: Improving Education Financing in Indonesia 
- Policy paper: Improving Educational Quality through Enhancing Community Participation: Results from a Randomized Field Experiment in Indonesia