DDP has identified six priority work areas:
Data and Indicators
DDP scales up the use of data and indicators – including big data – to benchmark and advance the readiness of client countries to reap digital dividends. Toolkits combine information on the spread of digital technologies with an assessment of the regulatory environment. They inform all DDP reform priorities.
Digital Economy Enabling Environment
The convergence of ICT, media, and content technologies and platforms requires a regulatory framework in support of the digital economy. DDP funded activities seek to overhaul obsolete regulations, remove bottlenecks to the development of digital ecosystems, and foster competition. Issues of policy and regulation of the digital space to be addressed include: cloud services, local content creation, open data, consumer privacy and data protection, and, more generally, the interface between digital or ICT regulations and other sector regulations.
Cybersecurity concerns grow in parallel with the adoption of digital services and infrastructure. DDP will help advance the capacity of World Bank clients in the development of cybersecurity policies and standards, and support good practices in the use of cybersecurity tools, safeguards, and risk management instruments.
Internet Access for All
WDR 2016 argues that a new digital divide is emerging and constitutes one of the main hurdles to capturing digital dividends. DDP offers technical assistance to support client countries in enhancing their connectivity, covering matters of national policy and strategy, regulation and markets, technological standards, infrastructure sharing and development, spectrum management, taxation, gender aspects of connectivity, and regional ICT markets.
The WDR highlights the tremendous opportunities in using e-Government models to improve service delivery, foster transparency and efficiency in public administration, and empower all citizens and entrepreneurs. DDP supports client governments in the development of digital government infrastructure platforms and shared services. Work areas include digital government leadership, public sector IT architecture and governance, data and analytics platforms, and interoperability.
Mainstreaming Digital Services, Solutions, and Platforms
Digital delivery affects all fields of socio-economic activity. In the area of transport, for example, digital solutions can help increase efficiency, access, and reduce CO2 emissions. DDP fosters digital capabilities in a range of areas where collaboration with other World Bank Units, associations, firms, donors, and other partners can foster growth and inclusion. This implies jointly leveraging digital enablers such as Internet of Things, cloud computing, and mobile platforms and payment systems.