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Building Effective, Accountable, and Inclusive Institutions in Europe and Central Asia

Focus Areas

Across the region, there are growing demands for transparency and accountability from their citizens. When institutions fail to meet growing citizen expectations and deliver quality public services, the result is lower trust.

To understand the success factors that could shape the future of ECA’s governance agenda, the World Bank joined forces with the region’s governments and leading development partners—the United Kingdom Department for International Development (DFID), the European Commission, Support for Improvement in Governance and Management (SIGMA), a joint initiative of the OECD and the European Union), UN Women, and the Asian Development Bank — to organize ECA’s first Regional Governance Conference from June 11-12, 2019.

After gathering feedback from more than 500 participants from government, international development partners, academia, the private sector, and civil society, our team identified six priority areas for reform. 

These areas are:


Strengthening Public Policy Processes

The public policy process is the manner in which governments translate their political vision into programs and guidelines that deliver solutions to citizens.  While there is no magic formula to strengthening a country’s public policy process, there are a few common threads of what a strong process looks like: (i) it is demand and user-driven, (ii) it delivers policies that lead to social and economic prosperity, and (iii) it is collective and takes into account the interests, values and preferences of multiple sectors of society.

In most policymaking processes, the executive branch proposes and formulates policies, the legislative branch decides upon them, and the judiciary interprets and controls their implementation based on the rule of law. Today, however, the State is no longer the only party to the public policy process. Citizens as well as other stakeholders, from the private sector to organizations, think tanks, the media, academia, etc., are not only involved in policy making but have become a source of agenda setting.

Watch a session on Strengthening the Public Policy Process