Development economics knowledge is expanding fast - but much of it isn’t reaching the people who could use it most. Researchers struggle to amplify their insights beyond academic audiences; end users – a diverse group in its own right - face information overload, language barriers, and low contextual relevance. Think tanks, academics, and partner institutions lack coordinated ways to share or co-create evidence.
At the World Bank Group Institute for Economic Development (IED), our theory of change begins with people and ends with people. We operate in four steps: 1) we curate research, 2) we connect communities, 3) we tailor knowledge as an experience, and 4) we measure and adapt. These principles and goals keep us focused on building networks that link researchers, policymakers, and partners so that insights can move freely and meaningfully across contexts.
How do we cook these together?
- Human centered: We design knowledge experiences to match people’s needs, skills, and journey, maximizing both engagement and real-world application.
- Tech powered: We use technology to organize, translate, and amplify research and knowledge. We offer tools that let people explore, summarize, and apply research across languages and contexts, ensuring knowledge not only reaches its audience but resonates in meaningful ways.
- Evidence driven: We evaluate and follow feedback loops in close partnership with the World Bank Development Impact Department. This allows us to see in real time what works, and use that to make adjustments, dropping what does not work, refining our offerings, tools, and formats to improve real-world application.
What does a tailored knowledge experience look like?
Not long ago, if you were interested in the latest World Development Report on the Middle-Income Trap, you would probably visit the World Bank Group website, scroll through and open a long PDF or two, and work your way through it. You can still do that if you like, but now there are more ways to do that.
For traditional users, you can still click, download, and read the report as always. But we’ve sprinkled some useful extras in the experience: interactive summaries, visual highlights, and flashcards that make the reports’ ideas easier to digest. The “Chat with the Report” option lets people ask questions and receive quick, trustworthy responses drawn from the report using AVA, our AI research assistant tool. It’s the same depth of knowledge, but with a more dynamic and personalized interface that brings the material to life and tailored to the user’s style and needs.
For adaptive users, it’s no longer about downloading a PDF and hoping it fits your needs. If you learn or make decisions differently, you can engage with the same research in the format that matches your context, goals, and schedule. Ask questions conversationally and get tailored answers. Take a short, applied course when you need it. Listen to a podcast version on your commute. Join a partner-led workshop to explore what the findings mean for your region. Or connect with peers who are already putting these ideas into practice. Research becomes something you use, not just something you read.
Here are 4 experiences:
Sign up for AVA: The Institute’s AI-powered chatbot, offering multilingual (60+ languages), on-demand access to a library of more than 4,000 curated World Bank and partners' research (yes, it’s free to you!). AVA even features a writing assistant that helps users draft and refine their own work, always grounded in verified sources and transparent citations.