Expanding Social Insurance: Strategies, Innovations, and Country Solutions 

Bangkok, Thailand, October 6-8, 2025


 

This interactive workshop brings together experts and policymakers to explore how social insurance programs can be adapted to better serve segments of the labor force currently lacking protection.

Participants will: 

  • Examine key barriers to social insurance participation.
  • Explore global experiences in expanding coverage.
  • Discuss strategies to reach emerging forms of employment, including gig work.
  • Assess the feasibility of various insurance products.
  • Consider innovative policy and administrative approaches.

The agenda also includes discussions on how social insurance can align with health insurance, social assistance, and taxation systems to create more integrated and effective protection frameworks.

We expect around 40 participants from 15 countries across East Asia and the Pacific, South Asia, Central Asia, and the Middle East and North Africa.

Insights from the workshop will help shape actionable policy recommendations for inclusive and resilient social protection systems.

Agenda

 

Day 1 – October 6th 2025

 

Session I – Introduction (9:00-10:45)

    Official opening

    Setting the Stage: State of social insurance coverage and overview of coverage expansion initiatives (Fiona Stewart, WB)

    Evolution of pension policy and a new generation of reforms (Robert Palacios, WB)

 

Coffee break

 

Session II – Diverse nature of informality (11:00-12:30)

    The diverse nature of informality and the transition to formality: challenges and pathways for extending social insurance coverage (Frédéric Lapeyre, ILO, remotely from Geneva)

    Solutions for small businesses and self-employed: experiences of Brazil and Latin America

    (Rodrigo Assumpção, Dataprev, Brazil)

 

Lunch (12:30-13:45)

 

Session III – Role of short-term benefits (13:45-15:30)

    Overview, history, and worker’s perspective on short-term benefits (Oleksiy Sluchynsky, World Bank)

    Unemployment insurance for informal sector workers (Milan Vodopivec, remotely from Ljubljana)

    Experience of Social Health Insurance and implications for other Social Insurance programs

    (Owen Smith, World Bank, remotely from Accra)

 

Coffee break

 

Session IV – Presentation by the Social Security Office Thailand (15:45-16:30)

  Thailand SSO Section 40 voluntary scheme for informal sector workers (Narumol Boonmee, SSO)

 

Welcome reception (Cocktails and refreshments) (17:00-18:30)

 

Day 2 – October 7th 2025

 

Session V – Social insurance solutions for diverse groups of population (A) (9:00-10:30)

    In between social insurance and social assistance (Fábio Veras Soares, IPEA, remotely from Washington DC)

    Egypt: coverage of commercial drivers and innovations for dayworkers in construction

    A country case (TBC)

 

Coffee break

 

Session VI – Social insurance solutions for diverse groups of population (B): rural workers (10:45-12:15)

     Workers in agriculture: comparative analysis of Japan and Korea (Tomoaki Tanaka, JICA)

     Albania: Rural pension scheme

     Mongolia: Pension scheme for herders

 

Lunch (12:15-13:30)

 

Session VII - Social insurance solutions for diverse groups of population (C)

 

Block 1 of country presentations (13:30-15:00)

 

Coffee break

 

Session VIII - Social insurance solutions for diverse groups of population (D)

 

Block 2 of country presentations (15:15-16:45)

 

Day 3 – October 8th 2025

 

Session IX – Persuasion and Persistency – a panel on lessons for encouraging contributions from DC schemes (9:00-10:15), Fiona Stewart (WB) and Thailand MoF, Malaysia EPF, Philippines SSS

 

Coffee break

 

Session X – The payout phase and policy approaches to non-contributory pension schemes (10:30-12:30)

      Overview of social pension experiences globally (Robert Palacios, World Bank)

      Incidence of contributions and a case for longevity insurance with “bridge” pension (Oleksiy Sluchynsky, WB)

      Vietnam: A model of a contributory DB “Bridge” pension and Old-Age Assistance

      Kazakhstan: A proposal for a Collective Insurance Account to complement a national DC scheme

 

Lunch (12:30-13:45)

 

Session XI – Social insurance for gig workers (13:45-15:00)

      Grab's Perspective: Expanding Social Insurance for Platform Workers in Southeast Asia

       (Brendan Chia, GRAB, remotely from Singapore)

      Indonesia: Gig workers survey overview

 

Coffee break

 

Closing panel with CEOs (15:15-16:30) - Fiona Stewart (WB) and CEOs of Egypt NOSI, Iraq NPA, Maldives MPAO, Bhutan NPPF, and Kazakhstan UAPF 

Click here to download the workshop presentations.

Keynote Speakers

 

Fiona Stewart is the Global Lead for Aging and Pensions at the World Bank, where she advises governments worldwide on strategies and reform options for national pension programs. She joined the Bank in 2012, previously serving as the Global Lead for Insurance & Pensions within the Finance and Markets teams. Fiona also played a key role in coordinating the Bank’s work on sustainable finance, including representing the institution at the G20 Sustainable Finance Working Group, co-chairing the Finance Taskforce under the UN Decade on Ecosystem Restoration, and serving as Secretary to the Coalition of Finance Ministers for Climate Action. From 2004, Fiona worked at the OECD’s Financial Affairs Division, where she led the Secretariat of the International Organisation of Pension Supervisors (IOPS). Prior to that, she held roles in the pension fund industry, including as Head of American Express Asset Management in Japan. She has served on the advisory board of one of the OECD’s pension funds and currently represents World Bank staff on the organization's Pension Fund Committee. Fiona holds degrees from Oxford and Johns Hopkins Universities and a CFA qualification.

 

Robert Palacios is Lead Economist for Social Protection at the World Bank. Between 1992-1994, he was a member of the research department team that produced the World Bank’s influential volume on international pension systems, “Averting the Old Age Crisis: Policies to Protect the Old and Promote Growth”. Since 1995, he has worked in more than thirty countries in Eastern Europe, Asia, Latin America and Africa. He has more than 40 publications including articles and books on old age poverty, health insurance, managing public pension funds, social pensions, civil service pensions among others. During the last decade, he has focused on pension reforms and implementation issues including digital identification and payments.

 

Oleksiy Sluchynsky (Alexi) is a Senior Economist at the World Bank, currently based in Bangkok, Thailand, with over 20 years of experience in the global policy and implementation of social insurance programs. He has worked in nearly 30 countries across various regional units, serving in both leadership and advisory roles. Alexi brings deep technical expertise and practical operational experience in the design, implementation, and reform of social protection systems. His work focuses on strengthening delivery systems and leveraging technological innovation to modernize social insurance and improve program effectiveness. He also advises on strategies to expand coverage to diverse and hard-to-reach populations, including efforts to integrate social insurance with health and tax systems, and to identify and address barriers faced by traditionally undercovered sectors.

 

Owen Smith is a Lead Economist with the World Bank’s Health, Nutrition and Population Global Practice, currently based in Accra, Ghana.  He was previously based in Colombo, Sri Lanka and New Delhi, India.  Since joining the World Bank in 2005, he has worked extensively on health financing and health policy issues in Europe & Central Asia, South Asia and West & Central Africa regions. He is a co-author of Getting Better: Improving Health System Outcomes in Europe and Central Asia and Going Universal: How 24 Countries are Implementing Universal Health Coverage.  Recently he co-led the development of Future Fit: West & Central Africa Health, Nutrition & Population Strategy.  Prior to joining the World Bank, he worked as a health economist with Abt Associates and as a macroeconomist with the Department of Finance Canada. 

 

Narumol Boonmee is the Director of the Office of Social Security Development for Informal Sector Workers. She has previously served as Director of Social Security for Nakhon Pathom, Chachoengsao, and Chai Nat Provinces, as well as Director of the Training Division of the SSO.

 

Frédéric Lapeyre is Director of the Priority Action Program “Transition from the Informal to the Formal Economy” at the International Labour Organization (ILO). From 2020 to 2024, he served as ILO Country Office Director for Côte d’Ivoire, Benin, Burkina Faso, Mali, Niger, and Togo. Prior to that, he was the Head of the ILO Informal Economy Unit and coordinating the ILO’s work on the adoption of Recommendation No. 204 on “Transition from the Informal to the Formal Economy.” Before joining the ILO, he was Professor at UCL, Chair of the Belgian Post-Graduate School of Development Studies, and a Fulbright Post-doctoral Fellow at Brown University’s Watson Institute for International Studies. He holds a Ph.D. in Development Studies from the Catholic University of Louvain (UCL), a Master’s in Comparative Development Studies from EHESS–Paris, and a European Master’s in Employment, Sciences and Technology from the University of Oslo/UCL. His research and policy work focus on development, the informal economy, employment creation, the promotion of decent work, and inclusive, job-rich growth. He has published extensively in academic journals and books.

 

Rodrigo Assumpção is the current President of Dataprev, the Social Security Information and Technology Company of Brazil, a position he resumed in April 2023, having previously served in the same role from 2008 to 2017. With over 30 years of experience in digital transformation and public sector innovation, he has also worked as a consultant for international organizations such as the World Bank and the International Social Security Association (ISSA). His public service career includes roles in Brazil’s Ministry of Planning and the municipality of Santo André (São Paulo). He also worked as a specialist in Management Information Systems for Social Protection at the International Labour Organization (ILO). As President of Dataprev, Rodrigo is focused on promoting social inclusion through digitalization, building a national data infrastructure, and enhancing interoperability and efficiency in federal public services to better serve Brazilian citizens.

 

Tomoaki Tanaka is Deputy Director/Economist at the Macroeconomic Analysis Division, Credit Risk Analysis and Environmental Review Department, Japan International Cooperation Agency (JICA). He has worked on public finance and social protection, including an assignment at the JICA Mongolia Office from 2015 to 2018. His research focuses on social protection and taxation in developing countries, and his work has been published in leading journals such as the Journal of Political Economy Microeconomics. He is also a Visiting Researcher at the University of Tokyo. He received his B.A. in Economics from Keio University and his M.A. in Economics from the University of Tokyo. He completed the MRes in Economics and is currently a PhD candidate in Economics at Queen Mary University of London.

 

Fábio Veras Soares is a senior researcher at Institute for Applied Economic Research (IPEA), Brazil’s government think‑tank, and serves as Research Coordinator at the IPC‑IG (International Policy Centre for Inclusive Growth), a joint initiative of UNDP and IPEA. In his role, he is focal point for IPEA in IPC‑IG, leading evaluation and coordination efforts in social protection and inclusive growth. He has extensive experience in impact evaluation of cash transfer and related social programmes in Brazil and other countries (including Paraguay, Mozambique, and Yemen). His publications span peer‑reviewed journals and working paper series, and he contributes regularly to policy‑relevant research on conditional cash transfers, gender vulnerabilities in social programmes, labour economics and non‑randomised evaluations of social protection interventions. In recent years, he has also collaborated with the International Labour Organization (ILO) on research linking social protection, labour markets and policy implementation, shaping comparative analyses of programme effectiveness and policy‑design. He holds a PhD in Economics from University College London (2004).

 

Milan Vodopivec is Professor Emeritus at the Faculty of Management, University of Primorska, Slovenia. He holds a Ph.D. in Economics from the University of Maryland, College Park. Previously, he was a Lead Economist at the World Bank, where he worked in the Research Department and the Human Development Network. He has also served as State Undersecretary in the Slovenian Ministry of Labor and as a teacher and Dean of the first private college in Slovenia. His research interests focus on the labor market and cash benefit systems. He has published widely in these areas, including in the Journal of Public Economics, Journal of Labor Economics, European Economic Review, Labour Economics, and Economics of Transition. He is also the author of "Income Support for the Unemployed: Issues and Options" and co-editor of "Reforming Severance Pay: An International Perspective," published by the World Bank in 2004 and 2012, respectively.

 

Brendan Chia is Head of Regional Public Affairs and Policy at Grab. He focuses on emerging policy topics at the intersection of technology and public policy - including AI governance, digital platforms, and the gig economy - to advance Grab's economic and social impact. With a career spanning the private, public, and multilateral sectors, he brings diverse experience and perspectives from roles at the Boston Consulting Group, World Bank, and Singapore Economic Development Board.

Country Title First Name Last Name Position Organization
Albania  Ms. Jorgjeta  Marko Director of Social Insurance Policies Ministry of Economy and Innovation 
Azerbaijan  Ms. Elvira  Suleymanova  Leading Consultant  Pension Policy Division of Social Insurance and Pension Policy Department of MLSPP
Bhutan Mr. Dorji  Penjor  CEO National Pension and Provident Fund (NPPF)
Egypt Maj.Gen. Gamal Awad Mahmoud Chairman of the Board of Directors The National Organization For Social Insurance
Egypt Mr. Mohamed Ibrahim Abdelmeguid Technical Researcher The National Organization For Social Insurance
Egypt Mr. Elsaeed Kamal  Mohamed Technical Researcher The National Organization For Social Insurance
Egypt Mr. Karm Ahmed Mohamed Manager, Egyptian Workers Abroad Department The National Organization For Social Insurance
Indonesia Mr. Nizar Istighfarli Ramadhan Associate Planner Ministry of National Development Planning
Indonesia Mr. Hendra Nopriansyah Deputy Corporation and Institution BPJS Ketenagakerjaan
Indonesia Mr. Muhammad Rifqy Nurfauzan  Abdillah Junior Policy Analyst Ministry of Finance
Indonesia Mr. Ramma  Wisnu Protocol, Deputy Corporation and Institution Social Security Agency for Employment (BPJS TK)
Iraq Mr. Maher Hussein Rashid Al-Bayati Chairman of the Authority Pensions Board
Kazakhstan Ms. Aizhan Temirlan Head of Strategy and Analysis  JSC “Unified Accumulative Pension Fund”
Kazakhstan Mr. Zhanat Kurmanov CEO JSC “Unified Accumulative Pension Fund”
Maldives Ms. Sujatha Haleem CEO Maldives Pension Administration Office
Maldives Ms. Shamla Ali Manager, Pension Coverage Extension Maldives Pension Administration Office
Malaysia Mr. Jamal bin Isnen  Hadziri                Head of Policy Formulation and Advisory unit Employee Provident Fund
Malaysia Mr. Izzat Thaqif bin  Zahid            Executive, Policy and Strategy Department Employee Provident Fund
Malta Ms. Anna               Bonnici Senior Economics Officer Ministry of Finance
Malta Mr. Wayne  Apap  Senior Economics Officer Ministry of Finance
Philippines Ms. Zydney Cresino Supervising Labor and Employment Officer Bureau of Workers with Special Concerns, Department of Labor and Employment
Philippines Mr. Victor Alfonso A. Limlingan  Commissioner  Social Security System 
Philippines Mr. Jesus P.  Sale, Jr  Commissioner  Social Security System 
Philippines Mr. Roy G. Padiernos  Commissioner  Social Security System 
Romania Ms. Stefania  Andreescu  Director General Ministry of Labor, Family, Youth, and Social Solidarity 
Romania Ms. Maria Roxana  Tenciuc  Advisor to the Minister Ministry of Labor, Family, Youth, and Social Solidarity 
Thailand Ms. Boontaree Kositanurit Director of Savings Policy Division 1 Fiscal Policy Office
Thailand Mr. Pawin Parapantakul Economist Fiscal Policy Office
Thailand Ms. Narumol Boonmee Director of the Office of Social Security Development for Informal Workers Social Security Office
Thailand Mr. Tanodom  Jariyapan  Senior Social Security Officer Social Security Office
Thailand Ms. Warakon Khamphon Foreign Relations Officer Social Security Office
Thailand Ms. Chatpavee  Phidet  Social Security Officer Social Security Office
Uzbekistan Mr. Nuriddin Shadikhodjaev Deputy Executive Director Off-Budget Pension Fund (MEF)
Uzbekistan Mr. Sardor Fayzullaev Head of Division for Prospective Development of Pension System and Information Analysis Off-Budget Pension Fund (MEF)
Uzbekistan Mr. Shakhzod Eshmuradov Chief Specialist National Agency for Social Protection
Uzbekistan Ms. Adile Keshfetdinova Main Specialist National Agency for Social Protection
Vietnam Mr. Tung Nguyen Huy Official Department of Salary and Social Science, Ministry of Home Affairs
Vietnam Ms. Phan Thu My Principal Officer of Contribution Management and Development of Voluntary Participants Team Viet Nam Social Security
Vietnam Ms. Pham Thuy Nga Deputy Head of the General Affairs Team Viet Nam Social Security

Toby’s: This café-restaurant branch in Noble Phloenchit offers western style brunches and breakfast, pastries, healthy fare and coffee in a bright, airy setting.

 

Coffee Beans by Dao: Located on level 3 of Central Embassy, this French style café‑chain serves a mix of Thai and international dishes, plus bakery items, in a polished, comfortable environment.

 

Thai Niyom Cuisine (Michelin): A passion project by restaurateurs Kasama & Billy, this cozy spot in Mahatun Plaza specializes in regional Thai home‑style dishes from across Thailand, using local ingredients in a relaxed setting. Book in advance.

 

Tummy Yummi: A charming Thai restaurant in a heritage style Thai building offering a broad menu of classic and regional Thai dishes. The setting is relaxed and cozy with a garden‑style outdoor option, making it great for casual meals or dinners.

 

La Monita Taqueria: A longstanding favorite, this Mexican cantina in Mahatun Plaza offers tacos, burritos, enchiladas and more in a colorful, convivial space.

 

Wuanood: A premium beef‑noodle shop located in Mahatun Plaza. The menu is focused on beef noodles, with options like crispy beef, stewed brisket, sirloin, wagyu, plus sides & appetizers. Prices are moderate‑premium: noodle bowls around ฿150‑฿250 for many selections, more for special premium cuts.

 

Tabula Rasa (also styled Tabula Trattoria): An Italian‑garden‑café / trattoria hidden in Soi Somkid, serving rustic Italian fare with a touch of creativity, incorporating high‑quality local ingredients alongside imported ones, with wood‑fire elements, handmade pasta, pizza, grills, etc. The ambience mixes indoor/outdoor garden‑like spaces with a warm relaxed décor and open kitchen.

 

Enishi Ramen (Michelin): A Japanese ramen & dan‑dan noodle shop from Kobe with its first branch in Thailand, opened in February 2024. The menu features several ramen styles including their signature Dan‑Dan Noodle (dry style), Dashi Ramen, and Shoyu Ramen. Ambience is minimalist Japanese with a noodle‑bar style counter.

 

The Hungry Duck at Central Embassy: It offers a modern‑fusion twist on Thai food, reinterpreting traditional flavors in playful, creative ways. Located on the 6th floor “Open House” level of Central Embassy, the restaurant benefits from a glass‑wall/window setting and even outdoor/semi‑open air seating that gives a relaxed, airy feel.

 

Peppina at Central Embassy: A Neapolitan‑style Italian restaurant tucked in the Open House area on the 6th floor of Central Embassy. It has a classy yet relaxed vibe, plus an al fresco balcony zone offering views over the city. They focus on authentic pizza: dough made by hand, proper Neapolitan techniques, imported Italian ingredients (tomatoes, mozzarella, flour, etc.). Aside from pizza, there are pastas and antipasti; some rotating or seasonal specialty pizzas are offered.

 

Thong Smith at Central Embassy: A Thai noodle‑soup eatery (on level 5 of Central Embassy), offering comforting bowls of noodles to mall diners. (Note: pork soup)

 

Tops Food Hall” at Central Embassy: A gourmet supermarket & food hall inside Central Embassy, offering a wide selection of imported groceries, specialty items, prepared foods and fresh produce. While not a restaurant, it’s part of the mall’s food & shopping layout.

 

Public Market at Central Embassy: A modern food arcade / communal dining hub connecting Central Chidlom and Central Embassy with about 10 well‑known eateries under one roof, mixing Thai, Korean, Japanese, Western and dessert options in a lively “foodie community” format with DJ on the weekends.

Click here to see the workshop photos..