Jordan has been on a journey to modernize its delivery of Government to Person (G2P) payments since before the pandemic. In 2019, the Government of Jordan (GoJ) launched the Unified Cash Transfer (UCT) program - Takaful. The program introduced increased digitalization with choice, through the use of Basic Bank Accounts or e-wallets and currently covers 120,000 households.
Takaful's efforts on digitalization were leveraged to respond to the COVID-19 crisis, when GoJ launched an emergency social assistance program that reached over 350,000 informal workers affected by the crisis. The emergency response relied on the National Unified Registry (NUR) and the National Aid Fund (NAF) Management information System, and was enabled by policy adjustmernts from CBJ, that allowed for relaxed KYC requirements and online e-wallets openings.
Join us to learn more about Jordan's process of digitizing G2P payments including the challenges they had to navigate, enablers that contributed to successful implementation and the outcomes for recipients that emerged.