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Tracking Progress: Impact Monitoring of Social Finance

November 1, 2023
Kuala Lumpur

Social finance has gained prominence in Malaysia and globally as an instrument for inclusive finance to support the underprivileged. Drawing on global good practices on impact monitoring, the report "Tracking Progress: Impact Monitoring of Social Finance" examines the benefits of monitoring the impact of social finance in Malaysia to drive positive social progress. The report also provides specific recommendations to develop the necessary architecture for disclosure and impact monitoring of social finance by financial institutions in Malaysia.



9.00 – 9.30 am

Arrival and Registration  (Light breakfast provided)

9.30 – 9.40 am

Welcome remarks and launch by Yasuhiko Matsuda, Country Manager of World Bank Malaysia

9.40 – 10.10 am

Presentation of the report by Soraya Azhar, Financial Sector Specialist, World Bank

10.10 – 11.10 am

Panel Discussion on social finance programs and impact reporting of social finance

Moderator: Dr Mohamed Eskandar Shah, Associate Professor of Islamic Finance, Hamad bin Khalifa University and World Bank Consultant


  1. Farah Imrana Hussain, Head, Sustainable Finance & ESG Advisory Program (Global), Capital Markets and Investment Department, World Bank Treasury
  2. Dr. Hamim Syahrum bin Ahmad Mokhtar, Deputy Director, Financial Inclusion department, Bank Negara Malaysia
  3. Mohd Zikri Mohd Shairy, Assistant General Manager, Financial Inclusion Division, Bank Islam
  4. Ambika Sangaran, Co-Founder and Chief Operations Officer, Mereka


11.10 – 11.15 am

Closing remarks by Cecile Thioro Niang, Practice Manager of FCI, World Bank