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The Public Administration & Services Global Programs

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The Public Administration & Services unit in the World Bank’s Governance Department includes five global programs focused on thematic areas that are key to advancing effective, accountable, transparent, and inclusive institutions. Each program supports activities in knowledge and innovation, data and analytics, operational work, as well as convening and partnership. Financial support for these programs comes from the World Bank and the Governance and Institutions Umbrella Program.

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wbg:topic/governance_broad/governance_public-administration

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brief

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February 18, 2026

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https://www.worldbank.org/en/programs/governance-and-institutions

The Governance & Institutions Umbrella Program

Our global programs receive financial support from the G&I Umbrella Program trust fund. The G&I focuses on supporting World Bank client countries in improving public sector performance and strengthening institutional reform, leveraging the power of digital and technology solutions in the public sector, and enhancing transparency and accountability. Besides the global programs' activities, it also provides support directly to regional and country activities. The Umbrella Program receives generous support from its development partners.

G&I Brochure

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Banner showing 6 global programs in the World Bank's Public Administration & Services global unit

Building effective, accountable, and inclusive institutions that deliver citizen-centric services, facilitate private-sector growth, and build trust in government is paramount for promoting shared prosperity in a livable planet.

The world needs sound institutions and stable and responsive governance systems that can navigate and address the complex current challenges. By ensuring fair and transparent practices, inclusive policies, and citizen-focused services, governments can foster economic growth that benefits all segments of society.

The Public Administration & Services Global Unit in the World Bank’s Governance Department includes five programs advancing effective, accountable, transparent, and inclusive institutions. Each program works across knowledge and innovation, data and analytics, operational work, and convening and partnership, with support from the Governance and Institutions Umbrella Program.

https://thedocs.worldbank.org/en/doc/e5fb22055ac95e9fbdf8639cc46d1a09-0350052025/original/AC4D-Brochure-Sept2025.pdf

Anticorruption for Development global program logo image

The AC4D Global Program aims to build the capacity of countries to fight corruption, while also helping address the enablers of illicit financial flows outside countries.

Knowledge and Innovation

Data and Analytics

Work in Countries

Convening and Partnership

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https://thedocs.worldbank.org/en/doc/5370dde03df664b1c0c38339cda514ce-0350012024/original/C4R-Brochure-8-5x11-4.pdf

Coalitions for Reforms global program image

The C4R Global Program supports reform and policy implementation by promoting awareness, building capacity, and advocating for an integrated approach to coalition-building and change management.

Knowledge and Innovation

Data and Analytics

Work in Countries

Convening and Partnership

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https://thedocs.worldbank.org/en/doc/aa4a925e788675cbaecead4873f662d2-0350012024/original/GovTech-Brochure-8-5x11-4.pdf

GovTech and Public Sector Innovation global program image

The GovTech Global Program supports the adoption of technology and use of data to enhance government effectiveness and efficiency, as well as increase citizen engagement, and improve governance.

Knowledge and Innovation

Data and Analytics

Work in Countries

Convening and Partnership

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https://thedocs.worldbank.org/en/doc/9a51a8115d3f9a38090393f3ef464b8f-0350052025/original/JROL-Brochure-8-5x11.pdf

Justice and Rule of Law global program image

The JROL Global Program focuses on the pursuit of more effective justice institutions, including legal framework reform, process reengineering, capacity building, legal empowerment initiatives, workflow efficiency, case management, and human resource strengthening.

Knowledge and Innovation

Data and Analytics

Work in Countries

Convening and Partnership

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https://thedocs.worldbank.org/en/doc/0b8c077a7146a89c6f156cee7a1fbda8-0350052025/original/PAP-Brochure-Sept2025.pdf

Public Administration Performance global program image

The PAP Global Program aims to advance reforms in government organizational structures for policymaking and implementation; public sector employment and compensation; public sector workforce management; and GovTech.

Knowledge and Innovation

Data and Analytics

Work in Countries

Convening and Partnership

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Working with our partners

https://thedocs.worldbank.org/en/doc/b78ad1f8a2784a6c07869dfefc389733-0350052026/original/Public-Administration-and-Services-global-partners-logos.pdf

Global Partners of the Public Administration and Services global programs

By joining our programs, partners benefit from collaborating on joint activities, including co-hosting of learning events, carrying out research, and co-generation of innovative solutions to development issues.

Global Partners

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https://thedocs.worldbank.org/en/doc/b3719d03ab032d018aaa6204fe7567a5-0350052026/original/GLOBAL-1.PDF

Convenings by the Public Administration and Services global programs

Collectively, our programs have organized 9 fora to date. Each forum convenes world leaders, experts and practitioners for coordination, collaboration and scaling up knowledge and innovation.

Global Fora

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Highlights

Global Hub for Beneficial Ownership Transparency (gloBOT)

https://www.worldbank.org/en/programs/anticorruption-for-development/globot

Web banner for gloBOT

The Global Hub for Beneficial Ownership Transparency (gloBOT) is a multi-stakeholder platform that brings key actors together to accelerate beneficial ownership transparency reforms.

global initiative

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Public Institutions in the Age of AI: Emerging Practices

https://www.worldbank.org/en/programs/govtech/knowledge-and-innovation

Public Institutions in the Age of AI

This paper reviews how governments are turning responsible AI principles into practice, offering practical guidance and examples to help operationalize AI.

REPORT

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The Path to People Centered Justice in Kenya: A 2025 JUPITER Assessment

https://openknowledge.worldbank.org/handle/10986/44580

Image for JUPITER Kenya report 2026

JUPITER is a country-based framework for measuring the effectiveness of a country’s judiciary. It uses data to identify strengths and weaknesses around key pillars of judicial effectiveness, providing analytical underpinning for reform.

Report

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Public Workforce Performance and Prosperity

https://www.worldbank.org/en/publication/public-workforce-performance-and-prosperity

Public Workforce Performance and Prosperity global report

Led by the Global Program on Improving Public Administration Performance, the report focuses on how to make the world’s 400 million public sector workers more effective in performing their core government functions to achieve better development outcomes. The report draws on the largest cross-national datasets on public sector employment, wages, and management practices in the world.

Global report

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The Future of Government Dialogue

https://www.worldbank.org/en/programs/futureofgovernment

Image for Future of government dialogue

In a context of evolving international cooperation and rising expectations alongside fiscal and capacity constraints, the Dialogue will convene governments, stakeholders, and partners to work collectively on current governance priorities. Led by the Global Program on Coalitions for Reforms, it provides a platform for practical exchange and collaboration aimed at strengthening reform efforts and improving results for citizens.

Global Forum

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GovTech Maturity Index 2025 Update

https://www.worldbank.org/content/programs/govtech/en/gtmi-2025-update.html

2025 GTMI Update

The third edition of the GovTech Maturity Index, published in 2025, provides new insights into digital transformation around the world, presenting good practices and identifying gaps for possible improvement.

Data & Analytics

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Partnerships for Anticorruption Global Forum 2025

https://www.worldbank.org/en/events/2024/06/11/partnerships-for-anticorruption-global-forum-2025

Partnerships for Anticorruption Global Forum 2025 Banner

The Forum brought together over 400 partners and experts from government, academia, civil society, the private sector, and international development organizations, all committed to advancing the fight against corruption. Daron Acemoglu, MIT Professor and 2024 Nobel Laureate, gave the keynote address.

Global Forum

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G&I Program Annual Report 2025

https://thedocs.worldbank.org/en/doc/6759372aba5031e1aec74f885de4ed30-0350052025/original/GI-Annual-Report-2025-high-res.pdf

Image of G&I Umbrella Program Annual Report FY2025

The Annual Report details the many knowledge initiatives and in-country activities supported by the G&I that help strengthen institutional frameworks and promote transparent governance practices to address the complex issues facing societies today.

Annual Report

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