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The Listening to Ukraine (L2UKR) phone surveys are conducted by the World Bank in collaboration with the Kyiv International Institute of Sociology (KIIS) since April 2023. Questions are collected on topics of well-being, damages, incomes, continuity and access to services and utilities, views, among others to assess the conditions of households in Ukraine.
Each month, the L2UKR survey interviews between 1,500 and 2,000 households by phone. These households were originally drawn from a 2021 representative sample of the Ukrainian population. Initially, households are tracked over time until they drop out. When this happens, they are replaced by other randomly assigned households. Due to extremely high attrition, since October 2024, all respondents are contacted through random digit dialing. Random digital dialing makes it possible to cover all parts of Ukraine under Ukrainian cell service, which excludes Luhansk and Crimea. Thus, the survey also includes respondents from regions under active hostilities who remain accessible by phone, although the number of respondents in the Donetsk and Kherson oblasts is small and coverage is limited. When the data are pooled over several rounds, the results can be broken down with reasonable confidence by rural and urban areas, and by regions—with the exception of the regions targeted by the invasion, where survey coverage is limited.
The most recent Fall 2025 brief indicates that poverty and inequality remain elevated. Income inequality has worsened, with the Gini coefficient rising from 0.41 in 2023 to 0.50 in 2025, reflecting widening gaps between the poorest and wealthiest households. The leading cause of rising inequality is an uneven decline in labor incomes, with higher losses concentrated among those at the lower part of the income distribution. A decline in pensions in real terms, which affected poorer households more, further contributed to rising inequality between 2024 and 2025.
About one-quarter of households now include at least one member who is an internally displaced person (IDP), a veteran, or someone with a disability due to Russia’s invasion of Ukraine. 9.2% of households have at least one disabled household member due to injuries related to the current circumstances. 9.4% of Listening to Ukraine (L2UKR) respondents reported having at least one veteran in their households. There is broad public support for measures to assist vulnerable groups, especially veterans and their families.
2026
2025
- Fall 2025 Brief
- Fall 2025 Infographic
- Quarterly Results Snapshot - Q4
- Quarterly Results Snapshot - Q3