• Sunday, August 20
• Monday, August 21
• Tuesday, August 22
• Wednesday, August 23
• Thursday, August 24
• Friday, August 25
• Saturday, August 26
• Sunday, August 27
• Monday, August 28
• Tuesday, August 29
• Wednesday, August 30

• Part 1: Overview of the Workshop
• Part 2: Excursions into ILT World: Hands, Eyes, Ears, and Mind Exercises
• Part 3: Building Effective ILTs: Strategic Secrets of Success
• Part 4: Revisiting ILTs Applications: Reflections & New Inspirations
• Part 5: Applying ILT in your Institutional Environment

Registration of Participants

Welcome Remarks by Representatives of:

Singapore Polytechnic (SP)
Mr. Nay Hay Song
Director
Department of Software Technology (JSIST)

World Bank Institute (WBI)/The World Bank
Dr. Ronny Adhikarya
Senior Training Officer and KULT Program Manager
Knowledge Products & Outreach Division (WBIKP)

Coffee/Tea Break

Facilitator: Ronny Adhikarya

Lunch

Facilitator: PengHun Lim

Methods: Presentations + Plenary Discussion

Session Overview: This session will discuss the ILT-1 workshop rationale and overall objectives. It will provide an Overview of the 3-phase workshop, including its program structure and specific learning objectives and activities. This session will also highlight the important features, purpose and working procedures of each of the three phases: (1) Pre-Workshop Internet/Web-based Briefing & Preparation, (2) Peer Learning and Group Training and (3) Post-Workshop Follow-up: Free After Training Consultancy Service. Finally, it will discuss the workshop agenda and schedule for the learning activities of Phase-2.

Facilitators: Ronny Adhikarya and Coaches

Methods: Peer Learning Groups Discussion: Checking In + Reflective Thinking + Journaling

Session Overview: This session will provide an opportunity for Participants to reflect and think about areas in training programs offered by their own institutions that could be enhanced with the use of interactive learning technologies (ILT) so as to improve training quality. Based on comments and suggestions given by peers, each Participant will then crystallise that initial vision with a write up of the summary into a workshop journal. Each Participant will reflect on priority training strategies, curricula, methods and materials, then select specific areas to improve or value-add through appropriate ILT applications, and share their visions and ideas with peers for discussion and refinement.

Learning Outcomes: Participants will have identified areas in training programs offered by their institutions that could be enhanced with the use of ILT in order to improve training quality.

Coffee/Tea Break

Continue with Session 1-3

19:30 - 21:30

Welcome Dinner

Session 1-4

ILT Models, Issues and Challenges: the Pipe, the Water and the Drink - Are You Thirsty?

Facilitator: PengHun Lim

Methods: Short Presentation + Plenary Discussion + Journaling

Session Overview: This session will consolidate Participants' understanding and intention of using ILTs for training. Participants will be asked to identify what are the characteristics of ILT and the different possible methods of using ILT in training. Participants will be asked to articulate the reasons why ILT could assist them to improve training quality and identify issues and possible challenges they have to face in order to apply ILT.

Learning Outcomes: Participants learn to appreciate ILTs and the reasons why ILTs could improve training quality. They will also be sensitised to the common issues and challenges when using ILTs for training.

Coffee/Tea Break

ILT WonderLand CyberTour: A Digital Traveller's Guide to ILTs

Facilitators: Luigi Canali De Rossi and Massimo Curatella

Methods: Showcase AV Presentation + Q&A + Journaling

Session Overview: This session will showcase a breathtaking set of 10 interactive multimedia projects, introducing and explaining characteristics, specifications and challenges met during project development and execution. Products/services showcased include both educational CD-ROMs and learning applications as well as live websites services and training-oriented on-line applications.

Participants will be invited to collect ideas and hints individually during the presentation/discussion in order to be able to utilise the effective approaches showcased in their own personal work.

Learning Outcomes: Participants will become aware of the different levels of interactivity possible in ILTs. From top-down, linear lecturing, presenting or entertaining, to reference, research, exploration, discovery, and gaming approaches to effective learning.

12:00 - 13:00

13:00 - 13:30

Lunch

Reflective Thinking, Personal Mastery, Mental and/or Physical Exercises

"Touch, Feel & Hear" the Technology: A Review & Critique of Stand Alone System

Facilitators: Francis Chan and Daniel Thum

Methods: Presentation + Case Study + Group Activity + Group Presentation + Journaling

Session Overview: This session will facilitate Participants to evaluate stand-alone interactive media as a mean for training and learning. Participants will be grouped into teams to conduct review of multimedia titles and critique on the effectiveness of these titles. Evaluation criteria will be generated during the process, after which each group will share their findings.

Learning Outcomes: Participants will be able to identify the attributes of an effective ILT training system. They will also generate criteria for evaluating such system.

Coffee/Tea Break

Continue with Session 2-1

Virtual Tour to CyberSpace: Site Visits to the Internet/World-Wide-Web Planet

Facilitator: Janny Chan

Methods: Presentation + Hands-on Exercises + Group Discussion + Journaling

Session Overview: Participants will go through a hands-on exercise to identify the various forms of Internet/Web-based communication technologies and be aware of the problems which these technologies give rise to. Participants will also discuss on the success factors of using these technologies to enable interaction between learners and trainers.

Coffee/Tea Break and Group Photo

Anatomy of a Web-based Training System: the Organs, the Mind and the Soul

Facilitators: Daryl Lim and Venkatesh Rajamanickam

Methods: Group Discussion + Brainstorming + Presentation + Journaling

Session Overview: This session will analyse the components, tools and features of Web-based training systems that can facilitate learning. Participants will be asked to come up with examples of Web-based training systems that they have come across or have used. These examples along with a few more identified by the facilitators will be taken up as cases for a detailed analysis of their components. Participants will brainstorm the relative advantages and limitations of the various tools, features and components of a Web-based training system.

Learning Outcomes: Participants will be able to identify various components used in a Web-based training system as well as the tools and techniques used to facilitate learning. Participants will also be able to discuss the effectiveness of such tools and techniques.

12:45 - 13:45

Lunch

Reflective Thinking, Personal Mastery, Mental and/or Physical Exercises

Continue with Session 2-3

Coffee/Tea Break

16:00 - 17:30

Facilitators: Daryl Lim and Venkatesh Rajamanickam

Methods: Presentation + Group Discussion + Brainstorming + Draft Design Document

Session Overview: This session allows Participants to design a Web-based training system which incorporates necessary tools and features that they think will meet their own institution's training requirements. Based on the inputs from Session 2-3, Participants working in same groups will redesign the Web-based training system of their case study or design a completely new system based on the requirements identified during preliminary visioning (Session 1-3).

Learning Outcomes: Participants will be able to identify suitable components for specific training needs and the appropriate tools and techniques to facilitate the above need. They will be able to suggest solutions to overcome any disadvantages and come up with a draft design proposal outlining the training solution.

Dinner and Visit to Night Safari

Facilitator: Janet Choo

Methods: Presentation + Demonstration + Q&A + Journaling

Session Overview: A Picture Tells A Thousand Words! "How can I enhance my materials with media?" These will be discussed, along with implementation issues. Participants will gain an overview of the benefit/role that graphical imagery plays in learning.

Coffee/Tea Break

Facilitator: Eric Wei

Methods: Presentation + Demonstration + Q&A + Journaling

Session Overview: "If music be the fruit of learning…play on, play on…." - the art of entertaining and engaging your learners with digital sound and vision. Participants will gain an overview of the benefit/role that digital audio and video play in learning.

Learning Outcomes: Participants will be able to determine the appropriate use of digital audio and video elements in enhancing learning.

Special Lunch Presentation and Discussion:

Institution Building through Franchising of Training:
Partnership Arrangements of WBI/KULT Program

Briefing by:

Dr. Ronny Adhikarya
Program Manager
Knowledge Utilization through
Learning Technologies (KULT) Program
World Bank Institute (WBI)/The World Bank
Washington, DC - U.S.A.

Orchestrating Synergy through Digital Audio, Video and Graphics:
A Concerted Multi-Media Approach to Improve Training Quality

Facilitators: Janet Choo and Eric Wei

Methods: Demonstration + Individual Activity + Journaling

Session Overview: Yes, you can do it too! Participants will be guided with step-by-step procedures, on how to turn a boring lesson to an engaging one through the use of various media. Participants will work on an assignment followed by opportunities for discussion.

Learning Outcomes: Participants will be able to apply the necessary procedures required for incorporating media elements to a learning module.

Coffee/Tea Break

Facilitators: Ronny Adhikarya, PengHun Lim and Coaches

Method: Plenary Group Discussion

Session Overview: "Sir/Madam, is everything alright?"

Continue with Session 2-7

Part 3: Building Effective ILTs: Strategic Secrets of Success

Facilitators: Luigi Canali De Rossi and Antonella Pastore

Methods: Short Presentation + Role Play + Group Discussion + Practicum

Session Overview: In this session Participants will be introduced to the critical concepts of project definition and briefing, user profiling, technical and creative briefing. The critical issues relating to project briefing and definition are explored in depth. These include Research, Inventory, Marketing analysis, User profiling, System requirements, and the Technical and Creative briefs.

Learning Outcomes: Participants will be able to define project briefing and all of its requirements. They will also identify critical issues relevant to producing an effective brief, the key components of it, and will practice the actual preparation of one.

Coffee/Tea Break

DADI HELP ME! Where Do I Start From?: The ILT Production Process

Facilitators: Luigi Canali De Rossi and Massimo Curatella

Methods: Participatory Learning + Plenary Group Discussion

Session Overview: The session is devoted to discover, clarify, define and prioritize all ILT specific production phases in an organic and logical fashion.

Learning Outcomes: Participants will be able to identify and describe each one of ILT's key production phases as well as in defining and selecting the importance and relevance of each within their specific project requirements.

12:00 - 13:30

Lunch and Friday Prayers (for Muslims)

Reflective Thinking, Personal Mastery, Mental and/or Physical Exercises

13:30 - 14:30

Defining the Rules, Access Points, Game Area and Borders: Information Architecture (IA)

Facilitators: Luigi Canali De Rossi and Antonella Pastore

Methods: Short Presentation + Group Exercise + Plenary Discussion.

Session Overview: In this session Participants will learn the basic principles behind the disciplines of IA and its relevance and impact on the effective design and development of ILTs.

Learning Outcomes: Participants will be able to illustrate and define the full meaning of IA as well as its function and importance in the development of ILTs. Specifically, they will be able to identify key principles of organising information structures and creating clear navigation paths for the users. Participants will also demonstrate what are and how to produce information maps.

Coffee/Tea Break

Making a Fun and Intuitive Learning Game: Interface, Navigation, Identity and Information Design (ID)

Facilitators: Luigi Canali De Rossi and Massimo Curatella

Methods: Showcase + Plenary Interactive Demo + Reflective Thinking

Session Overview: In this session the visual concepts surrounding the design disciplines connected to ILT development are explored. Issues relating to web sites and CD-ROM navigation, structure and branding are first introduced along with a primer about Information Design, one discipline covering the effective design, layout and display of quantitative information.

Learning Outcomes: Participants will identify the key principles required to build an effective interface and navigation system for an ILT. They will also be able to understand, select and classify ID issues and will test practical ID techniques and benchmarks to apply to their future projects.

Saturday, August 26, 2000

10:00 - 12:00

PM

Optional Tour: Visit to Singapore Polytechnic Campus

Free Time: Rest, Sightseeing, and/or Shopping

09:00 - 20:00

Free Time: Rest, Sightseeing, and/or Shopping

Open Space:
Interest Groups Discussion: Personal & Institutional Networking Opportunities

Let Me Play with Your Toy First: Prototyping and Usability Testing

Facilitators: Luigi Canali De Rossi and Antonella Pastore

Methods: Short Presentation + Groups Exercise + Competitive Reporting

Session Overview: This session focusses on the critical and strategic relevance of evaluating usability since the early prototyping stage. Participants are given the opportunity to discover and evaluate which factors affect the ease of use of an interactive service/product, as well as prototyping strategies and modalities.

Learning Outcomes: Participants will be able to identify and select which components make ILT easy to use, intuitive, well organised, reliable and performing. They will also be able to conclude and measure the importance of prototyping in the early stages of development and the techniques to test and verify it.

Coffee/Tea Break

Facilitators: Luigi Canali De Rossi, Massimo Curatella, and Antonella Pastore

Methods: Discovery Learning Discussion + Showcase + Plenary discussion.

Session Overview: This session explores the differences between interactive and non-interactive media, focussing on which interactive functionalities and characteristics can be best leveraged in the design and development of effective training products/services. The importance of fostering interaction and active involvement of users and participants will also be addressed.

Learning Outcomes: Participants will identify and describe the key differences between passive and interactive media. The key learning outcome will be the ability to build reference models and terminology ammunitions for the Participant to become fluent in conceiving ILTs which are truly leveraging the interaction potentials.

13:00 - 14:00

Lunch

Reflective Thinking, Personal Mastery, Mental and/or Physical Exercises

Please, "Touch, Feel & Hear" the Technology Again: Further Assessment of Stand Alone System

Facilitators: Francis Chan and Daniel Thum

Methods: Case Study + Group Activity + Group Presentation + Competitive Reporting

Session Overview: This session will get Participants to revisit the work that they have done in Session 2-1. With the knowledge acquired from Parts 2 and 3, Participants will reassess those multimedia titles assigned to them and expand/adjust on areas that they have overlooked. Participants will go back to the same group and re-evaluate the multimedia titles distributed to them in Session 2-1. Each group will then furnish a report highlighting the merit and demerit characteristics of each title and the set of criteria used to conduct this review.

Learning Outcomes: Participants will be able to evaluate any multimedia title related to training critically using a set of criteria and assess their suitability in improving training quality.

Coffee/Tea Break

Facilitators: Daryl Lim and Venkatesh Rajamanickam

Methods: Group Discussion + Brainstorming + Redesign + Presentation

Session Overview: Participants will revisit and revise the design document that they produced during Session 2-4. They will identify the shortcomings of the draft design proposal and discuss ways of improving it.

Learning Outcomes: Participants will be able to identify the strengths and weaknesses of earlier design proposal in new light and propose redesign, highlighting the revision to the draft proposal.

Paving the Way: Communication and Collaboration Tools for Phase-3

Facilitators: All Coaches

Methods: Presentation + Hands-on

Session Overview: Connect with your coach and other Participants using a variety of synchronous and asynchronous tools.

Learning Outcomes: Participants will be able to communicate and collaborate using synchronous and asynchronous tools for Phase-3 activities.

"REALITY TESTING OPPORTUNITIES:
Can I..., Should I..., Will I... Make It Happen...?"

Facilitators: All Coaches

Methods: Panel Discussion + Q&A

Session Overview: A session for Participants to raise questions and discuss about cost, equipment/facilities, management, staff qualifications and training, and any other implementation issues.

Coffee/Tea break

Part 5: Applying ILT in your Institutional Environment

Writeshop: Developing ILT Strategic Action-Plan to Improve Training Quality

Facilitators: PengHun Lim and Coaches

Methods: Individual Work + Peer Learning Groups + Critique + Reflections

Session Overview: This session review the knowledge and skills acquired by the Participants since the start of the workshop. Participants will share opinions on the usefulness of knowledge and skills gained in the fulfilment of their personal envisioned plan for improving training quality through the use of interactive learning technologies and tools. In small groups, Participants will be asked to reflect on their individual strategic plan of action, discuss for a final refinement, and devise strategic steps of action to facilitate implementation of that plan. Each Participant can then make preparations to present his/her own plan at a later Peer Learning Group session.

Learning Outcomes: Participants will be able to produce a strategic action-plan that should include, among others: (1) priority learning areas to be improved, (2) type of interactive learning technologies to be used or acquired, (3) type of resources, such as expertise, software and hardware, to be used or acquired, (4) timeline, (5) units/persons responsible, (6) costs/benefits analysis of the ILT innovation introduced, and (7) problems envisaged.

Lunch

Continue with Session 5-1

Coffee/Tea break

16:00 - 18:00

Continue with Session 5-1

(This session allows each Participant the opportunity to plan and write their Phase-3 draft proposal, which they will present the next morning to their Peer Learning Group)

Individual Work: Complete Workshop Assessment Form

Hearing & Learning from Each Other: Sharing of Phase-3 Strategic Action-Plans

Facilitators: All Coaches

Methods: Peer Learning Group Presentations and Discussion

Session Overview: This session will provide Participants with an awareness of their peers' plan to be implemented during Phase-3. Participants can then identify peers with similar interests and activities to collaborate with in Phase-3 and beyond. Besides allowing others to learn new and innovative ideas, such sharing will encourage strong public commitment on the part of the presenter to successfully implement his/her strategic plan in home institution. Each Participant will make a 10-minute presentation of his/her plan to the group.

Learning Outcome: Participants will be able to identify peers who have similar interests and activities to collaborate within Phase-3 and beyond.

Coffee/Tea Break

Continue with Session 5-2

Refining of individual plan. The final plan will be agreed by the Participant's Coach and Associate Coach.

Lunch

Continue with Session 5-2

Sharing of Consolidated/Selected and Innovative Features or Approaches of Participants' Strategic Action Plans for ILT Applications by each Peer Learning Group Representative

Coffee/Tea Break

Session 5-3

ILT-1 Awards Presentation

Update on the ISITQ (International Society for Improving Training Quality Society)

PowerPoint presentation will illustrate the mandate, mission, membership benefits and program activities set out for the ISITQ.

Participants will be invited to select 2 cohort representatives to the ISITQ Board.

A virtual community website, with conferencing and collaborative facilities will be activated for all of the participants and a short demonstration will introduce them to its use and expected benefits.

Final Remarks from Participants

Closing Remarks by Workshop Organisers