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Diagnostic Guides
Overview

Annual Report on Operations EvaluationCountries such as Brazil have stressed a whole-of-government approach to the setting of program objectives and the creation of a system of performance indicators. Others such as Colombia are combining this with an agenda of rigorous impact evaluations. Yet others, such as Australia, the United States and the United Kingdom, have stressed a broader suite of M&E tools and methods: including performance indicators, rapid reviews, impact evaluations and performance audits. Some countries have succeeded in building a whole-of-government M&E system, while others such as Uganda comprise an as yet uncoordinated and disparate collection of about 16 separate sectoral monitoring systems. And the poorest countries -- those which are required by multilateral donors to prepare Poverty Reduction Strategies -- stress the regular collection of performance indicators to measure the millennium development goals (MDGs).

This tells us that not only are the starting points faced by each country different, but so are the destinations to which they aspire. There is no single, "best approach" to a national or sectoral M&E system. Instead, it all depends on the actual or intended uses of the information which such a system will produce: whether to assist resource-allocation decisions in the budget process; to help in preparation of national and sectoral planning; to aid ongoing management and delivery of government services; or to underpin accountability relationships.

It is clearly important to tailor efforts to build or strengthen government M$E systems to the needs and priorities of each country. This underscores the desirability of conducting a baseline diagnosis of M$E activities to guide the identification of opportunities for institutionalizing M&E; this also provides a yardstick for measuring a country's progress over time, recognizing that it is a long-haul effort to build and sustain both demand and supply for M&E.

A national diagnosis of M&E would be expected to map out a number of key issues. These include the nature of existing demand for M&E and the nature of current M&E activities and functions within government, the actual and potential supply of M&E capacities in the country, the extent of M&E utilization, and both the actual and potential synergies between M&E and public sector reforms in areas such as a poverty reduction strategy, the budget system, strengthening policy analysis skills, creation of a performance culture in the civil service, improvements in service delivery, government decentralization, and greater participation by civil society. A list of the key dimensions of a government M&E system is presented in the following table.

Key Issues for a Diagnosis of a Government's M&E Systems

1. Genesis of the existing M&E system: role of M&E advocates or champions; key events which created the priority for M&E information (e.g., election of reform-oriented government, fiscal crisis).

2. The ministry or agency responsible for managing the M&E system, and for planning evaluations. Roles and responsibilities of the main parties to the M&E system — e.g., finance ministry, planning ministry, president's office, sector ministries, parliament or congress. Incentives for the stakeholders to take M&E seriously — strength of demand for M&E information. Possible existence of several, uncoordinated M&E systems, at the national and sectoral levels. Importance of federal/state/local issues to the M&E system.

3.The public sector environment and whether it makes it easy or difficult for managers to perform to high standards, and to be held accountable for their performance. Are public sector reforms underway which might benefit from a stronger emphasis on the measurement of government performance, such as a poverty reduction strategy, performance budgeting, strengthening policy analysis skills, creation of a performance culture in the civil service, improvements in service delivery such as customer service standards, government decentralization, greater participation by civil society, or an anti-corruption strategy?

4. The main aspects of public sector management which the M&E system supports strongly, such as: (i) budget decision-making; (ii) national or sectoral planning; (iii) program management; (iv) accountability relationships (to the finance ministry, to the President's office, to parliament, to sector ministries, to civil society).

5. Actual role of M&E information at the various stages of the budget process — such as policy advising and planning; budget decision-making; performance review and reporting. Possible disconnect between the M&E work of sector ministries and the use of such information in the budget process. Existence of any disconnect between the budget process and national planning. Opportunities to strengthen the role of M&E in the budget.

6. Extent to which the M&E information commissioned by key stakeholders (e.g. the finance ministry) is used by others, such as sector ministries. If not, what are the barriers to utilization? Any solid evidence concerning the extent of utilization by different stakeholders (e.g., a diagnostic review or a survey). Examples of major evaluations which have been highly influential with the government.

7. Types of M&E tool which are emphasized in the M&E system: regular performance indicators; rapid reviews or evaluations; performance audits; rigorous, in-depth impact evaluations; other. Scale and cost of each of these types of M&E. Manner in which evaluation priorities are set — are they focused on 'problem programs', pilot programs, high-expenditure or high-visibility programs, or are they based on a systematic research agenda to answer questions about program effectiveness?

8. Who is responsible for collecting performance information, and for conducting evaluations (e.g., ministries themselves, or academia or consulting firms)? Any problems with data quality or reliability, or with the quality of evaluations which have been conducted. Strengths and weaknesses of local supply of M&E. Key capacity constraints and the government's capacity-building priorities.

9. Extent of donor support for M&E in recent years. Donor projects which support M&E at whole-of-government, sectoral or agency levels — provision of technical assistance, other capacity-building and funding for the conduct of major evaluations, such as rigorous impact evaluations.

10. Conclusions: overall strengths and weaknesses of the M&E system. Its sustainability, in terms for example of vulnerability to a change in government. How dependent is it on donor funding or other support? Current plans for future strengthening of the M&E system.


A Diagnostic Guide and Action Framework. This guide provides detailed checklists of issues to consider in conducting a diagnosis. It also presents a simple taxonomy for classifying countries, according to whether their demand for and supply of M&E is strong/weak. It is also available in French and in Spanish.

A Diagnosis of Colombia's National M&E System, SINERGIA exemplifies this diagnostic framework. It identifies the strengths and weaknesses of the M&E system, and identifies a number of actions to further institutionalize it and to ensure its future sustainability. (Spanish Version | French Version)
See also Good Practice Government Systems for M&E: the Cases of Chile and Colombia >>Video presentation>>

Strengthening Capacity for Monitoring and Evaluation in Uganda: A Results Based Management Perspective provides an example of the application of this diagnostic framework. This paper is also available in Spanish. This paper contains a taxonomy for comparing the M&E systems for different countries, focusing on dimensions such as: main objectives and intended uses; nature of their legal framework; roles and responsibilities; extent of coordination, and reporting arrangements:

Experience with Institutionalizing Monitoring and Evaluation Systems in Five Latin American Countries: Argentina, Chile, Colombia, Costa Rica and Uruguay A list of key M&E issues to consider concerning M&E systems in poor countries which prepared poverty reduction strategy papers (PRSPs) is provided in:

2002 Annual Report on Evaluation Capacity Development, Annex F

Another diagnostic guide relates to universities and other organizations which provide M&E training or trainer-training -- such training is a common element of action plans to help institutionalize M&E:

Guide to Conducting Reviews of Organizations Supplying M&E Training

Assessment of Ghanaian Organizations Which Provide M&E Training provides one application of this diagnostic guide.

See Developing Action Plans and IEG’s Evaluation Training websites

There is merit in undertaking an M&E diagnosis -- which in itself is a form of evaluation -- not just at the start of efforts to institutionalize M&E but as the process of institutionalization is underway, in order to make needed mid-course corrections. Most countries have not developed their M&E systems in a linear, predictable manner, but rather have developed them opportunistically depending on emerging opportunities and as they develop their understanding concerning which initiatives are or are not working well. See also Lessons from Experience

A final question which is often asked is how long should it take to conduct an M&E diagnosis? -- how much time and effort should be spent in preparing one? There is no simple answer to this question; it all depends on the purposes for which a diagnosis is intended, the range of issues which are judged sufficiently important to investigate, and the available time and budget. In some cases a week-long mission to a country has provided a sufficient starting point for a broad understanding of the key issues facing a government which is interested in strengthening its M&E functions. At the other end of the spectrum is a more formal, detailed and in-depth evaluation of a government evaluation system, such as the one which the Chilean government commissioned the World Bank to undertake. Such in-depth evaluations can cost several hundred thousand dollars, depending on their breadth and depth. See, for example:

Evaluation of Chile's Evaluation System and Annexes (Spanish)



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