The IEG Help Desk contributes to the dissemination and utilization of IEG 's evaluative information, tools, approaches and findings generated by IEG and its partner agencies.

Provides guidance in accessing and interpreting IEG 's evaluation information

In consultation with IEG staff, the Help Desk provides guidance to IEG partners, Bank staff, country offices, government officials, bilateral and other multilateral agencies, NGOs, and clients with information on IEG methodology, data and evaluation results. The Help Desk can:

• provide you with relevant IEG evaluation methodologies, policies, practices, activities, and findings--in your specific area(s) of interest;
• identify key readings, terms of reference, lessons learned, and case studies on evaluation-related topics;
• guide you on how to use relevant evaluation databases, research tools, data and statistics;
• provide orientation to staff and clients on IEG 's databases and websites;
• provide presentations, briefings, materials, and information packets to management, Bank staff, and delegations (government officials, other MDB staff, bilateral partners, etc.);
• provide information on programs and schedules for IEG seminars, workshops, and training events.

Supports the dissemination of IEG 's evaluation information

The Help Desk actively disseminates web-based evaluation information, supplies electronic links, and supports IEG evaluation partnerships. The Help Desk can:

• direct you to evaluation experts and organizations in your specific area of interest or others working on similar evaluations;
• provide contacts for IEG 's country, region, sector, thematic, and global evaluations;
• offer assistance with the interpretation of IEG 's Disclosure Policy;
• disseminate IEG 's evaluation results at conferences and events;
• help to resolve problems with our websites.

As the first point of contact to IEG and as an intermediary between IEG and Bank staff, partners and clients, the IEG Help Desk can help you find specific information on IEG 's products and services (including Knowledge Management and Evaluation Capacity Development).

If the Frequently Asked Questions page does not answer your question, please complete the form below, providing as much detail as possible. We will make every effort to respond to your request within your desired time frame.

To contact the IEG Help Desk visit here.