Using Training to Build Capacity for Development


	Download the Report
	Executive Summary
	Findings and Recommendations
	Monitoring and Evaluation

Training is a widely used tool for helping countries build their institutions' capacity to achieve development objectives. Many training exercises help trainees to learn new material, but don't improve workplace outcomes. For training to make the leap from individual learning to better workplace outcomes and stronger organizational capacity, its content has to be carefully targeted to the organization's needs. And the trainees need adequate understanding, resources and incentives to apply their learning in the workplace. Good practices in training management can help improve the contribution of training to sustainable organizational capacity.

For training to have an impact on capacity to achieve development objectives, trainees must not only learn -- they must also be able to apply what they've learned in their workplaces, and this learning must be relevant for achievement of organizational goals.

Training Results
Have people learned?

Training Design

	Curriculum matched to participant level and training needs
	Use of varied pedagogic methods

MORE>

Training Results
Are they able to apply
what they've learned in their workplaces?

Training Design

	In-class preparation to facilitate implementation of learning in the workplace through action learning and practical exercises
	On-the-job follow-up support
	Complementary organizational and institutional capacity support to ensure availability of resources and incentives

MORE>

Training Results
Does that learning contribute to the capacity of trainees' workplace organizations?

Training Design

	Organizational capacity diagnosis used to inform training (What capacity gaps exist? Is training an appropriate means of addressing these gaps?)
	Training-needs assessment done (What is the present capacity of those to be trained? What training is needed to address existing capacity gaps?)
	Definition of clear and specific learning objectives and workplace performance goals
	Strategic participant selection (Who should be trained to meet organizational goals?)
	MORE>

The World Bank finances about US$720 million in training every year, through both its lending projects and its in-house World Bank Institute (WBI). The evaluation found that while most of the training reviewed resulted in demonstrable participant learning, this learning frequently did not lead to real change in participants' workplace performance. Poor training outcomes most often resulted from training content that wasn't relevant to the needs and goals of the target institutions, or from the trainees' lack of incentives or resources to apply learning in their workplaces. These findings highlight how important it is for training to be embedded in broader capacity-building programs that identify and address organizational and institutional capacity constraints alongside human ones.

Download the Report
Findings &
Recommendations
World Bank Management Response and CODE Chairman Summary

When learning can't be implemented

Event: Global Dialogue: The Human Factor in Re-Engineering Government


Training Management Process Chain (Flash required)

Monitoring and evaluation of training are an important element of the training management process. They are particularly needed in long-term training programs where feedback can be used to shape future course content. MORE >

Participant Satisfaction Questionnaires: What Can They Tell Us?

Other Monitoring and Evaluation Resources


Interview with Aliza M. Belman Inbal Sr. Evaluation Officer, IEG-World Bank and Team Leader for IEG's evaluation of Project-Based and WBI training Listen to the interview


Setting Up Training Feedback Loops: Bangladesh Public Procurement Reform Project Monitoring and evaluation was successfully used in the Bangladesh Public Procurement Reform Project to improve training. The project included widespread training of both public sector officials and private sector agents, to facilitate the transition to new procurement regulations.